AeroLeads people directory · profile
Adolfo Rodriguez Jr, Mba Email & Phone Number
Manager, Customer Support Operations
at
Wind River
1 work email found
@bmc.com
3 phones found area 317 and 978
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, Customer Support Operations
Location
Dublin, Ohio, United States
Company size
Who is Adolfo Rodriguez Jr, Mba? Overview
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Quick answer
Adolfo Rodriguez Jr, Mba is listed as Manager, Customer Support Operations at Wind River, a company with 2384 employees, based in Dublin, Ohio, United States. AeroLeads shows a work email signal at bmc.com, phone signal with area code 317, 978, and a matched LinkedIn profile for Adolfo Rodriguez Jr, Mba.
Adolfo Rodriguez Jr, Mba previously worked as Customer Support Operations Manager at Wind River and Manager, Technical Support at Bmc Software. Adolfo Rodriguez Jr, Mba holds Master Of Business Administration (Mba) from Anderson University.
Company email context
Email format at Wind River
This section adds company-level context without repeating Adolfo Rodriguez Jr, Mba's masked contact details.
*@bmc.com
68% confidence
AeroLeads found 1 current-domain work email signal for Adolfo Rodriguez Jr, Mba. Compare company email patterns before reaching out.
Profile bio
About Adolfo Rodriguez Jr, Mba
Results-driven and resourceful professional with rich experience in driving customer satisfaction and loyalty through strategic planning, process optimization, and innovative service solutions.Adept at managing large-scale operations, with expertise in cross-functional team leadership, conflict resolution, and performance management. Demonstrated success in deploying customer-centric policies and leveraging technology to enhance service delivery and operational efficiency. Refined communicator; empowering culture of continuous improvement and excellence in customer service with outstanding interpersonal, analytical, and problem-solving skills.Area of Expertise: ●
Listed skills include Account Management, Crm, Management, Training, and 45 others.
Current workplace
Adolfo Rodriguez Jr, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
Wind River
7 roles
Adolfo Rodriguez Jr, Mba work experience
A career timeline built from the work history available for this profile.
Customer Support Operations Manager
Current
Sep 2024 - Present
Manager, Technical Support
Led strategic initiatives to optimize SaaS-based technical support processes and increase customer onboarding experiences. Orchestrated cross-functional collaboration with Customer Success and Engineering teams to streamline operations and mitigate project risks. Managed onboarding support operations for seamless integration of new clients and employees.
Nov 2021 - Apr 2024
Manager, Customer Support
Managed Customer Support operations to certify delivery of high-quality service and attainment of Key Performance Indicators (KPIs) across all support tickets. Guided Customer Support team performance by setting clear goals and conducting regular reviews to promote accountability and excellence. Headed implementation of new phone system to enhance customer.
Feb 2020 - Nov 2021
Site Services Analyst
Performing Business Analysis, measure and report on Key Performance Indicators (KPI), monitor team budget and provide monthly reports. Working with the Operations teams to plan equipment and machinery requirements for current and future projects. Managing the maintenance (corrective and preventive) of Group Property (GP) equipment within the facilities.
Feb 2019 - Feb 2020
Senior Manager, Customer Support
Established and enforced customer support protocols to amplify service delivery and align with company goals. Streamlined support operations by executing new policies and procedures that adhere to industry best practices. Developed and monitored customer support metric dashboard to track ticket performance to certify data-driven decision-making. Advocated.
Jan 2018 - Jan 2019
Manager, Premium Customer Service
Created and implemented training programs to transform staff into highly efficient and detail-oriented teams. Nurtured positive work environment to challenge and promote team members' professional growth. Reviewed performance metrics to uphold exceptional customer satisfaction. Designed and applied North American Employee Recognition Program and Premium.
Apr 2006 - Dec 2017
Team & coworkers
Colleagues at Wind River
Other employees you can reach at windriver.com. View company contacts for 2384 employees →
US
Udi Schwager
Colleague at Wind River
Delray Beach, Florida, United States, United States
View →
SZ
Sierra Zeiger, Cpa
Colleague at Wind River
Boise, Idaho, United States, United States
View →
LZ
Li Zhu
Colleague at Wind River
Kanata, Ontario, Canada, Canada
View →
PS
Pradeep Shetty
Colleague at Wind River
United States, United States
View →
BC
Bruce Campbell
Colleague at Wind River
Irvine, California, United States, United States
View →
DR
Denis Rouleau
Colleague at Wind River
Gatineau, Quebec, Canada, Canada
View →
KT
Kyoichiro Toda
Colleague at Wind River
Tokyo, Japan, Japan
View →
JR
Jatheen Raveendran
Colleague at Wind River
Bengaluru, Karnataka, India, India
View →
US
Uri Salazar
Colleague at Wind River
San Diego, California, United States, United States
View →
WD
Wei Du
Colleague at Wind River
Chaoyang District, Beijing, China, China
View →
Udi Schwager
Colleague at Wind River
Delray Beach, Florida, United States, United States
View →
SZ
Sierra Zeiger, Cpa
Colleague at Wind River
Boise, Idaho, United States, United States
View →
LZ
Li Zhu
Colleague at Wind River
Kanata, Ontario, Canada, Canada
View →
PS
Pradeep Shetty
Colleague at Wind River
United States, United States
View →
BC
Bruce Campbell
Colleague at Wind River
Irvine, California, United States, United States
View →
DR
Denis Rouleau
Colleague at Wind River
Gatineau, Quebec, Canada, Canada
View →
KT
Kyoichiro Toda
Colleague at Wind River
Tokyo, Japan, Japan
View →
JR
Jatheen Raveendran
Colleague at Wind River
Bengaluru, Karnataka, India, India
View →
US
Uri Salazar
Colleague at Wind River
San Diego, California, United States, United States
View →
WD
Wei Du
Colleague at Wind River
Chaoyang District, Beijing, China, China
View →
3 education records
Adolfo Rodriguez Jr, Mba education
Master Of Business Administration (Mba)
Bachelor Of Science (B.S.), Business Marketing
Associate Of Science (A.S.), Law Enforcement
FAQ
Frequently asked questions about Adolfo Rodriguez Jr, Mba
Quick answers generated from the profile data available on this page.
What company does Adolfo Rodriguez Jr, Mba work for?
Adolfo Rodriguez Jr, Mba works for Wind River.
What is Adolfo Rodriguez Jr, Mba's role at Wind River?
Adolfo Rodriguez Jr, Mba is listed as Manager, Customer Support Operations at Wind River.
What is Adolfo Rodriguez Jr, Mba's email address?
AeroLeads has found 1 work email signal at @bmc.com for Adolfo Rodriguez Jr, Mba at Wind River.
What is Adolfo Rodriguez Jr, Mba's phone number?
AeroLeads has found 3 phone signal(s) with area code 317, 978 for Adolfo Rodriguez Jr, Mba at Wind River.
Where is Adolfo Rodriguez Jr, Mba based?
Adolfo Rodriguez Jr, Mba is based in Dublin, Ohio, United States while working with Wind River.
What companies has Adolfo Rodriguez Jr, Mba worked for?
Adolfo Rodriguez Jr, Mba has worked for Wind River, Bmc Software, Arcos Llc, Iss Facility Services - North America (Assignment Rolls Royce N.A.), and Blue Pillar, Inc..
Who are Adolfo Rodriguez Jr, Mba's colleagues at Wind River?
Adolfo Rodriguez Jr, Mba's colleagues at Wind River include Udi Schwager, Sierra Zeiger, Cpa, Li Zhu, Pradeep Shetty, and Bruce Campbell.
How can I contact Adolfo Rodriguez Jr, Mba?
You can use AeroLeads to view verified contact signals for Adolfo Rodriguez Jr, Mba at Wind River, including work email, phone, and LinkedIn data when available.
What schools did Adolfo Rodriguez Jr, Mba attend?
Adolfo Rodriguez Jr, Mba holds Master Of Business Administration (Mba) from Anderson University.
What skills is Adolfo Rodriguez Jr, Mba known for?
Adolfo Rodriguez Jr, Mba is listed with skills including Account Management, Crm, Management, Training, Strategy, Leadership, Customer Service, and Salesforce.Com.
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