• Provide service and customer support during field visits or dispatches• Tie workflow to schedule• Manage all onsite installation, repair, maintenance and test tasks• Diagnose errors or technical problems and determine proper solutions• Produce timely and detailed service reports• Document processes• Operate vehicle in a safe manner• Follow all company’s filed procedures and protocols• Cooperate with technical team and share information across the organisation• Comprehend customer requirements and make appropriate recommendations/briefings• Build positive relationships with customers• To develop and maintain mutual relationships of value with customers and to ensure a high level of customer service is delivered by the branch.• To ensure the utilisation of department resources for the scheduling of service work is maximised and efficient levels are maintained at required standards through the effective use, control, maintenance and replacement of all department assets including properties, plant, equipment and fleet.• Provide continual leadership to staff as well as field staff including technical advice.• Assist in generating sales for repairs, replacements, upgrades and the like from existing contracted customers, consistent with the Position Scope.• Ensure all time recording is logged correctly• Ensure all service reports from staff are completed and handed in on time• Product development and improvement• Report field issues to relevant support departments and assist in problem resolution• Ensure safety reporting and WHS procedures are maintained and up to date• Ensure service workshop is maintained to a professional level

• Provide service and customer support during field visits or dispatches• Tie workflow to schedule• Diagnose errors or technical problems and determine proper solutions• Produce timely and detailed service reports• Document processes• Operate vehicle in a safe manner• Follow all company’s filed procedures and protocols• Cooperate with technical team and share information across the organisation• Comprehend customer requirements and make appropriate recommendations/briefings• Build positive relationships with customers• To develop and maintain mutual relationships of value with customers and to ensure a high level of customer service is delivered by the branch.• To ensure the utilisation of department resources for the scheduling of service work is maximised and efficient levels are maintained at required standards through the effective use, control, maintenance and replacement of all department assets including properties, plant, equipment and fleet.• Assist in generating sales for repairs, replacements, upgrades and the like from existing contracted customers, consistent with the Position Scope.• Ensure all time recording is logged correctly• Product development and improvement• Report field issues to relevant support departments and assist in problem resolution• Ensure safety reporting and WHS procedures are maintained and up to date• Ensure service workshop is maintained to a professional level

Datapark Inc. was purchased by FAAC Spa. and is now part of the Parking business unit known as HUB Parking Technology• Provide service and customer support during field visits or dispatches• Tie workflow to schedule• Diagnose errors or technical problems and determine proper solutions• Produce timely and detailed service reports• Document processes• Operate vehicle in a safe manner• Follow all company’s filed procedures and protocols• Cooperate with technical team and share information across the organisation• Comprehend customer requirements and make appropriate recommendations/briefings• Build positive relationships with customers• To develop and maintain mutual relationships of value with customers and to ensure a high level of customer service is delivered by the branch.• To ensure the utilisation of department resources for the scheduling of service work is maximised and efficient levels are maintained at required standards through the effective use, control, maintenance and replacement of all department assets including properties, plant, equipment and fleet.• Assist in generating sales for repairs, replacements, upgrades and the like from existing contracted customers, consistent with the Position Scope.• Ensure all time recording is logged correctly• Product development and improvement• Report field issues to relevant support departments and assist in problem resolution• Ensure safety reporting and WHS procedures are maintained and up to date• Ensure service workshop is maintained to a professional level

All Systems Technology was purchased by Datapark Inc.