Arokia Asir Antony Raj Email & Phone Number

Coimbatore, Tamil Nadu, India

Roles & Responsibilities:* Sampling IR projects from new customers.* Time study and project analysis.* Gathering the required data from all the related sources and acquiring information.* Support the team with other responsibilities as required.* Conducting training whenever required.

Coimbatore, Tamil Nadu, India

Roles & Responsibilities:• Oversees the collection and production samples to evaluate quality.• Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams.• Supervising and inspecting random QA audit team members and providing guidance.• Keeping accurate documentation and performing statistical analysis.• Gaining feedback from the clients, attending meetings, submitting reports, and assisting team.• Strong attention to detail, observation, organizational, and leadership skills.• In-depth knowledge of quality control procedures.• Strong knowledge in data analysis, and statistical methods.

Coimbatore, Tamil Nadu, India

Roles & Responsibilities:• Develop and execute test plans to ensure that all objectives are met.• Identify and remedy defects within the production process.• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.• Timely feedback and generating necessary reports to the agents.• Issuing warning if the desired quality is not met as per the client standard.• Conducting a detailed training session whenever the agents start with the projects.• Preparing checklist, step by step documentation, project procedure hand guide..etc...• Providing an Action Plan for the agents who have not met the desired quality score.• Compile and analyze statistical data.• Ensure that the client expectations are met during the testing process.• Interact with production team members at workspace like the style of working, live monitoring, live feedback.• Ensure that the step by step procedure has been correctly followed by the agents or not.• Provide hands-on for each process.• Suggesting creative and active solutions for the problem.• Resolve issues and express ingenuity as required.• Develop and maintain Quality Assurance procedure documentation.• Prepare, review and present input to quality analysis test cases.

Coimbatore, Tamil Nadu, India

Coimbatore, Tamil Nadu, India

Roles & Responsibilities:• Research and building a database of prospective clients and key decision-makers along with their business emails.• Contact Discovery via Professional/Social networking sites like LinkedIn, Facebook, Twitter, Data.com, Hoovers, Zoom info, Manta, Jigsaw...etc.• Update and input new data and clean existing data accurately into the database.• Involved in lead generation and data extraction from various sites, email campaigning, market• Research, business development, and data validation.• Involved in regular quality check.

Coimbatore, Tamil Nadu, India

Roles & Responsibilities:• Check Lead Results in Improveit 360.• Craigslist Ad posting and replies to Craigslist.• Updating Recruitment information.• Generating leads and emailing bulk contacts using MailChimp.• Competitive Analysis.

Coimbatore, Tamil Nadu, India

Roles & Responsibilities:Service Delivery:• Responsible to drive the team members to meet team targets on a daily basis and achieve the goals set for the project (both quantitative and qualitative).• Ensure On time delivery of the projects and meet the SLAs set for the project.• Works towards performance improvement based on feedback received from Quality.• Look at opportunities for process improvements thereby improving the delivery.Client Management:• Ensure client requirements are understood and documented.• Ensure the SOW is in place for all projects and is in line with the client expectations.• Constant connect to gauge the pulse of the client.• Any client feedback is investigated immediately and an appropriate action plan is communicated back. Ensure that all action plans agreed are closed and results documented.People Management:• Mentoring and coaching the team members and to handle the team effectively.• Ensure attrition and absenteeism is within control.• Design and implement incentive schemes relevant for the process.• Act as a level of escalation for people grievances.

Coimbatore, Tamil Nadu, India

Roles & Responsibilities:• Handful experience in handling web research projects like - Email, Contact and LinkedIn Search.• Collect executive information from various sources, based on client requirements.• Conduct refresher sessions and preparing hand guide documents to the easy process flow.• Deep in-depth working knowledge of working in firmographic data such as Company Employee and Revenue Information.• Deep in-depth working knowledge in NAICS and SIC.• Ability to work independently and manage multiple priorities/processes at the same time, and prioritize effectively.• Strong presentation skills to simplify the projects via various methods of presentations.

Coimbatore, Tamil Nadu, India

Roles & Responsibilities:• Maintaining and monitoring project plans, project schedules and shift hours.• Documenting and following up on important actions and decisions from meetings.• Preparing necessary presentation materials to the team leads and the subordinates.• Ensuring project deadlines are met.• Handling Client Communications.• Providing administrative support as needed.• Sampling new projects.• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. (Process Checklist, User Guidelines, Hand guide Process chart...etc)• Facilitate meetings where appropriate and distribute minutes to all project team members.• Create a project management calendar for fulfilling each goal and objective.