• Worked with Infrastructure solution architects to come up with design diagrams to build infrastructure to support multiple new solutions to host Documentum solutions.• Migrated multiple existing Documentum solutions from Linux environment to Windows and upgraded them to latest 16.4 version.• Gathered organization`s Content Management requirements from Business analysts and stakeholders. Planned, designed and successfully delivered two separate Documentum infrastructure (Content Server 16.4, xPlore 16.4, CTS 16.4, and Documentum Reports 16.4) to support D2 implementations (European Employee records management system and Organization`s Policy Management System) .• Worked with OpenText architects to come up with hotfixes to comply with organizations standards which are not otherwise offered as patches.• Planning and implementation of High availability setup and disaster recovery mechanism for Electronic Document Management System applications and infrastructure.• Performed Proof of Concepts on various new products (OCR scanned documents) that would add value to the ECM solutions.• Installation and configuration of C-vision for providing OCR feature.• Responsible for troubleshooting bugs and complex issues that may occur in both client-side applications and server side infrastructure.• Installed and configured Blazon to support Doc11 profile for high fidelity document to pdf transformation.• Worked with ADFS admins to implement ADFS based SAML solution for single sign on for WebTop and D2 applications.• Responsible for the maintenance of Enterprise Documentum Management Systems and for providing technical consulting on performance turning of applications interacting with EDMS.• Configuring new Storage devices EMC (Elastic cloud services and Amazon S3) for Documentum storage.• Ensure industry best practices and Ford’s security compliance are strictly followed to deliver high quality bug free implementations/Solutions.

• Migrated multiple Documentum client applications from outdated (6.x) WebSphere infrastructure to the latest supported version offered at the organization.• Developed custom authentication plugin (custom version of dm_check_password) to support organization`s WSL cookie based Single Sign On.• Provide technical inputs, recommendations and assist developers and other engineers in troubleshooting complex issues.• Worked on developing a robust custom user sync job to replace Documentum LDAP Sync job.• Apply latest patches to address security and vulnerability issues.• Worked on customizing WebTop to implement various features (Document Summary Report, Ownership Transfer Tools, Privileged Cancel Check out, Training module to provide automated access).• Designed and implemented workflows in Process Builder. • Address all new feature requirements, major feature enhancements and oversee all minor enhancements/changes going into the Documentum Systems.• Worked on upgrading legacy homegrown integration solution built on Documentum Foundation Services and implemented WSL Cookie based single sign on.• Automation of frequently required reports.

• Technical Lead for a team of 5 Members from Offshore.• Responsible for the all enhancements, support and Maintenance of GDM (Global Document Management System).• Developed monitoring tools to check the health of various Documentum Components.• Worked with EMC to switch from FAST search engine to xPlore.• Performance tuning of Documentum servers and application servers.• Deployment of the new applications into the production environment.• Interact with Product vendors for bug fixes and patches.• Interact with infrastructure teams and perform impact analysis of new patches.• Prepare work instructions, technical papers and conduct KT sessions for the team.• Resource Management.• Conduct knowledge transfer sessions to the new comers in the Team.

• Lead a team of 5 Members from Offshore.• Understand the requirements by going through specifications and with inputs from Business Analysts in order to participate efficiently in the Design and Testing Phases of the project.• Provide L2 support on all Documentum based FirstDoc applications.• Troubleshoot issues with Workflows caused by Method Server outages.• Daily monitoring of all Documentum components that were not already automated.• Working preparing complex DQL queries and API scripts to prepare business reports.• Automate frequently requested reports using DFC.• Prepare KT sessions, document the understanding, and take on shadow support in order to take up or transfer the primary responsibility.• New Resource Management.