- Engaging the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase- Assisting customers and making clients feel appreciated.- Helping customers learn how to complete their banking needs whenever, wherever and however they want with self-service options, including the Chase mobile app, Chase.com, and ATMs with expert knowledge in our self-service and digital platform- Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels- Proactively collaborating with others to help customers- Helping build relationships with customers by connecting them with team members who can help them address their financial needs- Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements- Supporting customer with traditional banking needs and complex service transactions putting the customer's needs at the center of everything- Providing proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals.

1. Prepare Financial Statements for companies for the taxable year.2. Prepared Cash Flows for businesses seeking loans from banks to increase their productivity.3. Carried out Internal and External Audits for companies.4. Prepared Income tax returns and submitted the same to the inland revenue department.

1. Managed a project to automate reconciliation process.2. VISA Cards General Ledger Reconciliation - Manual (through Excel formulas).3. Local Bank cards Interchange reconciliation - Manual (through Excel formulas).4. Disputes and Chargeback management.5. ATM replenishment.6. Customer Service for Internet Banking and VISA cards.