Aron Hing

Aron Hing Email and Phone Number

Customer Service Advisor at Santander UK Corporate & Commercial @ Santander UK Corporate & Commercial
london, london, united kingdom
Aron Hing's Location
Greater Liverpool Area, United Kingdom
Aron Hing's Contact Details

Aron Hing work email

Aron Hing personal email

n/a
About Aron Hing

Aron Hing is a Customer Service Advisor at Santander UK Corporate & Commercial at Santander UK Corporate & Commercial. He possess expertise in customer service, call centers, banking, teamwork, retail banking and 4 more skills.

Aron Hing's Current Company Details
Santander UK Corporate & Commercial

Santander Uk Corporate & Commercial

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Customer Service Advisor at Santander UK Corporate & Commercial
london, london, united kingdom
Website:
santander.co.uk
Employees:
10127
Aron Hing Work Experience Details
  • Santander Uk Corporate & Commercial
    Business Banking Customer Service Advisor
    Santander Uk Corporate & Commercial Mar 2014 - Present
    Liverpool, United Kingdom
    Providing support, help and advice to customers who use the company’s products or services. Providing a friendly, welcoming and professional image for the company by being the customer’s first point of contact via the phone, my main responsibilities and key-skills for this role include:•Dealing with customer enquiries by telephone, email, letter or face to face.•Ensuring that a customer’s problem is brought to a satisfactory conclusion•Contributed to and participated in team meetings and activities.•Keeping up to date with all the company's products, services and procedures•Handling objections professionally•Able to adapt tone, language and style for different customers and situations•Creating a great first impression
  • Department For Work And Pensions (Dwp)
    Customer Service Adviser
    Department For Work And Pensions (Dwp) Dec 2011 - Feb 2014
    Liverpool, United Kingdom
    Tasked with answering projecting a professional company image through phone interaction with customer's, I have been trained to take calls from two different lines NINO (National insurance applications) and Jobseekers Direct (Job search helpline) I take both calls on a daily basis and my duties include:•Providing advice, information and assistance to callers•Attempting to resolve all enquires on first contact with the caller•Dealing with a customer’s queries, requests or complaints•Identifying and escalating priority issues or customer complaints•Taking ownership on all calls and queries answered•Able to handle complex calls including many call where English is not a customer's first language•Demonstrating empathy and understanding when talking to customersWhile completing my role I was asked to be part of the help desk team while on the help desk I would take calls from other Call Centre Agents and advise them on how to best to move forward on any complex or difficult they may of receive. As well I also keep a log off all calls took on the help desk.
  • St.Bartholomew’S Primary School
    Ict Teaching Assistant
    St.Bartholomew’S Primary School Aug 2010 - Dec 2011
    Liverpool, United Kingdom
    Working alongside the staff, I assist in teaching the children ICT. Duties and responsibilities included:•Helping the children when they were having trouble with aspects of the lessons. •Setting up and supervision of packing away of ICT equipment for lessons. •Helping children to complete ICT activities. •Ensuring all ICT equipment was in general repair and troubleshooting any problems with hardware or software problems. •Tagging all electrical equipment for asset registration.
  • Home Fundraising Ltd
    Charity Canvasser
    Home Fundraising Ltd Feb 2010 - Aug 2010
    Liverpool, United Kingdom
    I worked as part of a team that travelled the north west of England duties and Responsibilities included:•Present a brief introduction on my charity to each potential donor.•Persuade potential donors to sign up to donate to my selected charity.•Objection handling and alleviate any problems the potential donor had.•Completing Direct Debit forms with donors.

Aron Hing Skills

Customer Service Call Centers Banking Teamwork Retail Banking Customer Experience Microsoft Office Strategic Planning Powerpoint

Frequently Asked Questions about Aron Hing

What company does Aron Hing work for?

Aron Hing works for Santander Uk Corporate & Commercial

What is Aron Hing's role at the current company?

Aron Hing's current role is Customer Service Advisor at Santander UK Corporate & Commercial.

What is Aron Hing's email address?

Aron Hing's email address is ar****@****b.co.uk

What skills is Aron Hing known for?

Aron Hing has skills like Customer Service, Call Centers, Banking, Teamwork, Retail Banking, Customer Experience, Microsoft Office, Strategic Planning, Powerpoint.

Who are Aron Hing's colleagues?

Aron Hing's colleagues are Kathryn Whelan, Ayo Martins, Paul Watkin, Gary Newman, Shazia Khalid, Simon Richardson, Richard Fuge.

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