MY MOTTOA manager is most efficient when he delegates low level decision making to those having the professional expertise in an area, while he himself oversees the big picture and controls the operation like a conductor of an orchestra.I believe that leadership is a profession where you produce the best results through others by inspiring and motivating people around you.My strengths:• excellent people management• coaching style, honest, cooperative, development and results oriented leader• ownership, responsibility, transparency• KPI-s, benchmarks, performance evaluation• assertive communication (with stakeholders at all levels)• agile thinking, winner mentality, can do attitude• strategic mindset, systematic approach• change management, outstanding flexibility and learning ability
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Head Of Application And Product Service UnitRichter Gedeon Nyrt. / Magyarország Mar 2018 - May 2023Budapest• L2-L3 support of Richter’s complete business application portfolio for 6.000+ domestic users at three different sites• Expert level support of high priority industrial and laboratory systems (MES, Track&Trace, LIMS) in Hungary and at foreign production sites• Two teams, 15-20 direct reports, 10+ dotted line reports in three countries• ~ 3 billion HUF annual application budget -
Support Department ManagerDiagon Kft Apr 2016 - Feb 2018• Set up the company’s product support department from scratch• 200+ domestic and 60+ foreign customers in 5 continents and 25+ countries• 15-17 direct reports• Supervising the company’s training facilities, training materials and all organized trainings
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Service & Quality ManagerBeckman Coulter Hungary Dec 2009 - Jun 2015Budapest• Overall management of the Hungarian service & application department• 200+ customers, 600+ high-value laboratory instruments• 12-25 direct reports• Control the quality management activities at the Hungarian subsidiary, regional lead auditor role -
Technical Service ManagerOlympus Hungary Oct 2004 - Nov 2009Budapest• Overall management of the service department (200+ customers, 600+ laboratory instruments).• Create the Hungary specific business strategy and tactics, frame the financial targets, plan the annual budget.• Achieve the country and division specific KPI-s, generate and analyze the related reports, identify and implement improvements.• Key user role in ERP systems (Oracle & Movex).
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Customer Service ManagerDiatron Dec 1996 - Sep 2004Budapest• Supervise customer service activities, ensure increasing customer satisfaction level.
Áron Mézes Education Details
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Gábor Dénes FőiskolaComputer/Information Technology Administration And Management -
Eötvös József Gimnázium
Frequently Asked Questions about Áron Mézes
What is Áron Mézes's role at the current company?
Áron Mézes's current role is Experienced management professional in healthcare, IT & pharmaceuticals industries.
What schools did Áron Mézes attend?
Áron Mézes attended Gábor Dénes Főiskola, Eötvös József Gimnázium.
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