Responsible for the ongoing support and development of existing and new data center products, including Build-to-Suit, Wholesale Multi-Tenant, Interconnection Services, as well as other supplemental products like Remote Hands and infrastructure services. Effectively execute product solutions based on specific business requirements, leveraging industry experience and knowledge, market intelligence, and guidance from key stakeholders.

Managed the continuing development and expansion of the EdgeConneX interconnection product portfolio, including all physical connections and MMR infrastructure, SDN networking partnerships and cloud on-ramp platforms, and carrier and MSO partnerships accessing our localized cloud on-ramp solutions.

Focus on interconnection product solutions both internal and external to the data center (see detailed description below). Work closely with Cloud Sales vertical to develop and drive new business with large, strategic cloud anchors.

• Responsible for interconnection product policy, strategy, roadmap, overall metrics, capital priorities, and new product development • Act as the interconnection product champion to evangelize existing product portfolio and vision to all internal and external stakeholders• Effectively align product requirements with overall corporate strategy and financial goals• Articulate the corresponding fit of each product within overall portfolio of interconnection solutions• Use market research, customer feedback, and competitive analysis to identify opportunities for product enhancements • Conduct large sales training sessions on the interconnection product portfolio as well as messaging strategies to drive additional customer demand• Manage partner relationships, including the evaluation and selection of vendors, negotiation of contract agreements, and manage partnership integration• Collaborate with Sales, Engineering, Operations, and Customer Implementation teams to assess value, usability and feasibility of existing product features• Manage third party dependencies and secure necessary engagement and resource alignment fornecessary customer solutions• Build and evaluate business cases to support product investment decisions• Collaborate with Marketing for product branding, key messaging, sales collateral, and overall marketing strategy• Actively participate in key customer sales activities• Define, track, and improve key interconnection product metrics

Championed various complex customer opportunities in North America region. Defined solution scope and vision across various functional working teams for large, non-standard complex opportunities. Worked with Sales, IT, Architecture and Engineering, Operations, Marketing, and Product Management to identify internal support structure and resolve process gaps with cross-functional teams. Presented overall product solutions directly to customers; provided direct briefings to executive management.

Provided direct and indirect channel support for large, complex, strategic commercial transactions requiring business unit interaction. Structured solutions and negotiated transaction terms and conditions within established parameters. Worked closely with internal teams to achieve revenue and margin objectives. Provide periodic feedback regarding market and competitive data, recommended improvements to pricing and features. Received department recognition for multi-million dollar customer wins negotiation of strategic off-net fiber assets in Eastern WA

Created large, individualized network solutions for large strategic corporate customers. Assimilated overall customer requirements, created detailed network solutions, identified total costs, risks, and participated in business case analysis. Interact with account teams and strategic customers to develop consultative, trusted advisor relationship. Design network solutions and present to working and executive level. Collaborate with internal organizations in overall solution lifecycle.

Managed multi-million dollar capital budget for Private Line Transport Network. Designed capacity augmentations, generated project budgets, and presented to executive team for approval. Ensured network augments were completed in a timely manner and within budgetary guidelines. Created yearly expenditure forecasts and provided input to Corporate Finance. Continuously monitored transport capacity utilization and triggered necessary network traffic optimizations.

Responsible for installation, configuration, testing and acceptance of the long distance network management and transmission equipment. Coordinated and managed all activities required for equipment and network turn-up in signal regeneration sites as well as associated distribution nodes. Worked with product vendors, local operations, and field engineers to ensure project deliverers were met. Initial responsibilities included management of all activities associated with circuit design from origination request to circuit turn up. Managed network capacity, maintained and tracked existing inventory databases, created work order packages and dispatched to field operations.

Designed communications network for DS-1, ISDN, 56kb and 64kb based on standard equipment configurations. Tasks included assessing capacity of network through various corporate database programs, determining compatibility with existing facilities, and designing facility placement. Responsibilities included project coordination from design process through to construction completion.