Project – Telappliant-UK:ResponsibilitiesLead VoIP project and responsible for managing and overseeing the implementation of this modernization effort along with actively coordinating with the telecommunications and network teams.Project planning, governance and management.Establish all day-to-day activities of the project including handling L2/L3 tickets and managing team effort to maintain the overall performance.Scheduling weekly internal meetings and monthly meetings… Show more Project – Telappliant-UK:ResponsibilitiesLead VoIP project and responsible for managing and overseeing the implementation of this modernization effort along with actively coordinating with the telecommunications and network teams.Project planning, governance and management.Establish all day-to-day activities of the project including handling L2/L3 tickets and managing team effort to maintain the overall performance.Scheduling weekly internal meetings and monthly meetings with team and client to maintain the service level.Prepare reports and required documentation implementation plans to conform to required standard.Provide direction to respective VOIP and associated project teams within the department.Perform other duties as assigned by the Project Director/UK team Line manager.Project – I.T Networks:Lead Technical AnalystResponsibilitiesEstablish appropriate strategies and processes to manage the design and installation of the VoIP telephone systems and its associated elements (hardware/software, LAN/WAN POE, etc.)Setting up, developing and maintaining company’s network to provide maximum performance to users.Maximizing network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.Design and installation of IP-PBX server (Grandsteam) and IP phones for Onewood company to make the communication possible over VOIP.Configuring extensions and SIP trunks including other function (Ring groups, IVR, Voicemail etc) according to the company’s requirement.Network maintenance and L2/L3 QOS implementation to assure the better service for voice traffic. Show less

• Managing 2 clusters of GENBAND Q20 SBCs integrated with GCS servers for routing and Rating.• Coordination with Vendors (GENBAND, Dialogic) for support on technical issues.• Creation/modification of Endpoints for Sip/h.323 interconnects. • Routing/provisioning of Sip/h323 interconnect partners.• Creation/handling of complete LCR & LLCR database and necessary backups for emergency situations.• Plan, design & deploy Telecom system Integration projects & manages… Show more • Managing 2 clusters of GENBAND Q20 SBCs integrated with GCS servers for routing and Rating.• Coordination with Vendors (GENBAND, Dialogic) for support on technical issues.• Creation/modification of Endpoints for Sip/h.323 interconnects. • Routing/provisioning of Sip/h323 interconnect partners.• Creation/handling of complete LCR & LLCR database and necessary backups for emergency situations.• Plan, design & deploy Telecom system Integration projects & manages telecommunication networks• Working on troubleshooting of VoIP network and Network related issues.• Responsible for establishing interconnect between SIP protocol and troubleshooting it for keeping proper signaling also worked on several protocols such as UDP, RTCP, RTP etc• Troubleshoot, monitor and maintain network equipment providing voice and data services; VOIP and SIP.• Provide solution in business VOIP, hosted PBX, MVNO, MVNE, Sip trunks, Soft switch partition and software testing.• To make detailed reports of network performance, business reasoning, statistics and monitoring all other happenings on daily basis for better QOS.• MVNO call flows expert, participating in building MVNO module and responsible to test.• Coordination with MVNO vendors for creation and technical issue.• Management of dial plan, easy routing ways and traffic composition.¬¬ Show less

As Technical support Analyst my responsibilities were:• Provide on spot resolution to the PTCL consumer• Provide Technical support for Broadband, EVO, Smart TV, Wireless(WLL)and 4G- LTE services• Data validation and data entry whenever required• Meeting SLA (Service Level Agreement) requirements and QA (Quality Assurance) standards• Adhering to schedule• Coordination and meeting with customers and reporting to Team Lead

Conducted GCE(A-Level) and ACCA Exams. (Session May-June) •To provide support to the examination process.•To support the Head Invigilators with the day-to-day operation of examination venues. •To assist Examinations and Awards Office staff with other examination processes.

• Traffic controlling, maintaining, troubleshooting and monitoring the whole system • Basic knowledge of ADM, DSLAM, DDF, DWDM, SDH, PDH, ODF and STM systems • Cards management of SDH and OFAN networks (ZTE & Huawie system)• Troubleshooting, remote configuration, (VLAN) configuration, traffic control and maintenance the system in NOC• Controlling and monitoring the MRTG• Router configuration of Cisco on GNS-3 simulator