Aroop Chatterjee Email & Phone Number

Pune, Maharashtra, India

• General Manager of the Year in Economy to Budget section.• Responsible for the Hotel Operations with a total team of 82 reporting to self.• Responsible for the revenues, budgeting, marketing, innovations, sales of the entire Hotel.• Responsible for compiling Profit & Loss Statement against the budget for the Owners and Management• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction• Maximize F & B profitability by implementing the cost… Show more • General Manager of the Year in Economy to Budget section.• Responsible for the Hotel Operations with a total team of 82 reporting to self.• Responsible for the revenues, budgeting, marketing, innovations, sales of the entire Hotel.• Responsible for compiling Profit & Loss Statement against the budget for the Owners and Management• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction• Maximize F & B profitability by implementing the cost containment strategies for the outlet.• Ensure compliance with all licensing, hygiene, health and safety legislation• Following and implementation of SMP at all venues.• Reduced attrition through employee engagement.• Proactively support team members, offering suggestions and taking initiative and ownership of actions.• Identified training needs and plan training programs for the employees.• Conduct refresher-training programme for the staff and guide the new members of the department.• Responsible for recruiting, training, supervising, scheduling and motivating staff to enhance customer service and increase sales through suggestive selling. Show less

Maharashtra, India

Pune, Maharashtra, India

Dubai

Pune Area, India

•Responsible for Food and Beverage Service and Production with a total team of 82 reporting to self.•Responsible for the revenues, budgeting, marketing, innovations, sales of the entire department.•Responsible for compiling Profit & Loss Statement against the budget. •Have increased the food and beverage revenue through innovative marketing of all outlets.•Banqueting revenue increase through increase in APCs•Beverage Revenue increase through marketing with options of Live… Show more •Responsible for Food and Beverage Service and Production with a total team of 82 reporting to self.•Responsible for the revenues, budgeting, marketing, innovations, sales of the entire department.•Responsible for compiling Profit & Loss Statement against the budget. •Have increased the food and beverage revenue through innovative marketing of all outlets.•Banqueting revenue increase through increase in APCs•Beverage Revenue increase through marketing with options of Live Music. The place is now become synonymous to Karaoke nights and Live music nights.•Emcorp Hygiene Review score and LRA by Delloite score •Ensure consistent Brand Service Standards are delivered in every area•Develop systems and procedures that achieve higher cost efficiency and guest satisfaction•Maximize F & B profitability by implementing the cost containment strategies for the outlet.•Ensure compliance with all licensing, hygiene, health and safety legislation•Following and implementation of SMP at all venues.•Reworked on the renovation plan of the Specialty restaurant.•Reduced attrition through employee engagement.•Proactively support team members, offering suggestions and taking initiative and ownership of actions. •Identified training needs and plan training programs for the employees.•Conduct refresher-training programmes for the staff and guide the new members of the department.•Responsible for recruiting, training, supervising, scheduling and motivating staff to enhance customer service and increase sales through suggestive selling. Show less

Pune Area, India

• Marketing of all food and beverage based promotions.• Liasing with ID8 (marketing firm – based in Mumbai) for all advertising, marketing and promotional activities.• Involved directly in RADIO campaigns with Red FM, Times of India and Pune Mirror, GROUPON, Zomato, Burrp and Trip advisor. All these pages are managed by self from the Organization.• FISH BOWL had won the AWARD for the BEST BAR in Pune by the TIMES NIGHTLIFE AWARDS 2013.• BAAN TAO - had won the AWARD for the BEST… Show more • Marketing of all food and beverage based promotions.• Liasing with ID8 (marketing firm – based in Mumbai) for all advertising, marketing and promotional activities.• Involved directly in RADIO campaigns with Red FM, Times of India and Pune Mirror, GROUPON, Zomato, Burrp and Trip advisor. All these pages are managed by self from the Organization.• FISH BOWL had won the AWARD for the BEST BAR in Pune by the TIMES NIGHTLIFE AWARDS 2013.• BAAN TAO - had won the AWARD for the BEST PAN ASIAN RESTAURANT in Pune by the TIMES FOODGUIDE AWARDS for the 3rd time in succession in 2013.• I was associated with Kingfisher, Fosters, Budweiser, Hoggarden, USL and now Diageo as well, Pernord Ricard, Bacardi India, Fratelli wines, Turning Point Wines, Berkman’s range of all products, Chinkara Wines, and Vallone Show less

Bengaluru Area, India

Panaji Area, India

Responsible for Restaurant operations and also Food and Beverage Training

Mumbai Area, India

Pre opening team member for Amarvilas, Vanyavilas and Trident Gurgaon

Hospitality Management, Hotel/Motel Administration/Management

Degree in Hotel Management

Plus 2, + 2

Secondary and Higher Secondary

Education record