Mohit Arora Email & Phone Number

Markham, Ontario, Canada

• Storage, ESXi host, VRail, cloud virtual machine configuration and setup (Linux, Windows Server 2016) using Putty, Remote Desktop, remote consoles and VCSA environment.• Optimize VMware ESXi environments, driving server upgrades and virtualization efficiencies while minimizing downtime and enhancing system performance.• Implement cutting-edge virtualization strategies, streamlining server infrastructure and boosting operational efficiency in the command center• Spearhead proactive monitoring initiatives, swiftly identifying and resolving critical issues to maintain seamless system operations.• Analyze system logs and performance metrics to identify bottlenecks, providing data-driven insights for network infrastructure optimization.• Lead proactive monitoring initiatives, swiftly resolving critical issues to ensure uninterrupted system functionality and minimize downtime.• Running health checks for various server/storage devices/printers/workstations/POS/tablets/phones.• Software deployment using various inhouse built tools.• Escalating issues to a project team lead.

Brampton, Ontario, Canada

Brampton, Ontario, Canada

Home Depot, Brampton, Ontario 2020 to Present•Awarded the Home Depot’s Homer Award six times by the management for showing various outstanding skills at work.•Created a pleasant shopping experience for customers by providing friendly and accurate check-out services.•Promoting and providing (making new credit cards, payments on cards, account summaries) Home Depot’s credit services to customers at check-out. •Maintaining a record of delivered and managing scheduled deliveries for curb side pick-ups.

Mississauga, Ontario, Canada

•Repair, test, clean and refurbish a wide range of technology items (laptops,desktop computers, digital cameras, GPS's, console gaming etc.) for sale onvarious online marketplaces.•Use custom software and third-party auction management software, log itemsand prepare item descriptions for listing on eBay or other eComm platforms,taking product photographs as required.•Responsible for the creation of all listings to be published.•With guidance from the Supervisor, prioritize items and business needs for theday and week.•Ensure the integrity of the binning system and inventory controls by properlybinning all items at various stages of the testing to listing process.•Investigate any returned product for signs of fraud and report immediately tothe Supervisor.•Ensure the safety of all associates by following proper disposal of damagedbatteries.•Research all products for average selling price on various online platforms tomake recommendations for selling prices on our own product considering thegrade of the item.•Making sure the OMS is accurately and completely filled out for every item, ifOMS needs to be adjusted to allow for more or less product information theylet the supervisor know immediately.•Communicate any items under warranty that require repairs right away to theSupervisor before the warranty period expires.

Brampton, Ontario, Canada

•Installed and maintained data and voice circuits through routers, switchesand WAN devices.•Provided network support and performed troubleshooting to resolve variousWAN/LAN connectivity issues.•Demonstrated proficiency in Linux, virtual platforms and cloud connectivity.•Advanced knowledge of large-scale global enterprise network operationsand security.•Performed network security design and integration duties.•Maintained network hardware and software and monitored network tosupport network availability to end users.•Installed, configured and supported local area network (LAN), wide areanetwork (WAN) and Internet system.•Monitored system performance and responded to alerts.•Managed computer operation scheduling, backup, storage and retrievalfunctions.•Assisted IT staff on troubleshooting issues and closing calls.•Managed data backups and disaster recovery operations to comply withbusiness continuity initiatives.