Ashley Rossero Email & Phone Number

Richmond, Va, Us

San Antonio, Tx, Us

Remote

Cultivate teamwork atmosphere through meaningful connection, open communication, and various engagement tactics. Lead by example in providing service and an experience through impactful communication Create and execute effective retention strategies. Measure productivity through metrics; identify areas of opportunity and implement strategies to improve. Ongoing coaching, training, and communication. Support customer service team, as well as field escalated situations through de-escalation strategies. Assist in training facilitation as well as lead meetings. Create and maintain working relationships with partners.

United States

Escalations expert. Support ambassadors as a member of Leadership. Peer support expert. Provide best in show service to clients (humans & dogs!) & support to my peers. Support cross- functional business partners. Pup advocate and wellness advisor. Dog nutrition expert. Obsessed with making your pups meal time fun and healthy!Advise clients & pups on balanced, nutritional diets. Create custom meal plans tailored to dogs specific needs. Focus on client & pup experience.

Columbus, Ohio, United States

Create immersive marketing strategies| Social media marketing| Build connections between business & consumer through personalized experiences| individualized branding campaigns| Drive profits by cultivating meaningful consumer interactions with brand|

Dublin, Ohio, United States

Train new hires through extensive knowledge of the business while utilizing corporate training programs. Maintain working knowledge of food & beverage items. Prioritize & manage the needs of the business while focusing on guest experience. Hospitality management, full service dining, & conflict resolution. Customer satisfaction focus.

Westerville, Ohio

Multi- Channel Sales and Marketing Manager for the Central Ohio Experiential Sales Team. Manage out of branch sales team in the retail banking sector. Coordinate and execute event sponsorships, continued community outreach, & build relationships. Client acquisition & retention, expand on current customers share of wallet. Consultative selling, marketing, & branding.

Dublin, Ohio

Assisted branch in receiving recognition in the four core areas of the business. Achieved excellent customer service numbers, as well as positively impacted our branch's maintenance score. Sales performance in the top half of a sales matrix based on a national ranking of employees. Achieved personal success in sales growth; signed several corporate accounts with high volume revenue. Responsible for handling maintenance and service requests for a fleet of approximately 150 trucks. Schedule trucks for maintenance, service, and repairs. Develop and maintain strong customer relationships. Utilize sales and marketing techniques in order to sign new business accounts. Create a customer oriented and fun atmosphere amongst coworkers. Maintain a strong relationship with several service and repair providers within our network. Train new employees in the daily business operations, as well as delegate certain duties. Create an ease of scheduling for customers. Responsible for handling an account with 15 trucks; create a running spreadsheet detailing financial needs between the Enterprise and the business, build a strong and open communication between owners, as well as maintain and update the accounting aspect for all vehicle costs. Continuously provide excellent customer service during and after business hours when necessary. Actively work month to month accounts receivables and collections. Exemplify assistant manager qualities by providing ongoing support and support. Promote a teamwork environment by leading weekly sales meetings and motivating employees to exceed goals. Consistently maintain an effective plan for daily operations and exceed customer expectations.

Tallmadge, Ohio

Outside sales and marketing; business to business within the commercial truck division. Responsible for new business acquisition and ensuring customers have exactly what they need. Achieved success in signing several corporate accounts with high volume revenue. Build relationships with current accounts. Market to businesses within an assigned territory. Gain new business while maintaining current business accounts. Develop knowledge of different division of the company. Support management team in daily operations. In charge of accounts receivables; collecting on time payments and checks from companies. Continuous maintenance of a fleet of trucks in order to keep them rental ready at all times. In charge of maintaining truck fleet of 150 commercial vehicles. Schedule inspections and due maintenance on all trucks in accordance to Ohio Department of Transportation regulations which includes: general maintenance and service (oil changes, fuel filters, trans services, etc) 45 day scheduled inspections, continuous mileage updates, and handling any and all mechanical issues as well as truck breakdowns. Maintain a consistent relationship with all service providers; conduct account visits and reviews. Create ease of scheduling appointments for customers as well as provide excellent customer service. Assisted branch team members in achieving a level of excellence recognized on a corporate level in the three core areas of the business as well as recognition for our exceptional customer service, profitability, and our dedication to the maintenance of our vehicle fleet.

Boardman, Ohio

Assist management team in day to day business operations. Collect payment on accounts. Market to current accounts and make sales calls to prospective customers. Sales, excellent customer service, training and development of new hires. Ran the satellite branch out of main store; in charge of a rental fleet of approx 30 cars. Mentor employees from branch to branch. Manage and motivate team members to drive sales and profit on a daily basis. Assist other stores when needed.

Boardman, Ohio

Rent vehicles to customers with various needs. Provide great customer service while taking care of customers on a daily basis. Responsible for a specific number of customers; keep them updated on charges and stay in touch with them throughout rental process. In charge of collecting payment on pended contracts and insurance rentals. Sale oriented position, sell added products to go along with the rentals.

Canfield, Ohio

Present customers with a personal, fine dining experience while providing excellent service. Exemplify knowledge of the business by communicating detailed descriptions of food and beverage selections and using personal testimonies in order to give suggestions and advice. Always ensure the customer is satisfied. As a weekend manager, responsible for the opening and closing procedures of the restaurant. Nightly beer, wine, and liquor inventory and ordering. Manage and support a team of employees (front of house) including: scheduling, delegating side works, and assisting servers on the floor as well as greeting and seating customers in a timely manner. Practice excellent time management skills. Highly detail oriented while focusing on task completing and customer satisfaction. Ability to maintain a calm demeanor and a positive attitude while consistently working in a fast paced environment. Exemplify strong leadership and problem solving skills, implement a "think out of the box" mentality, as well as creating a teamwork environment. Assist with the planning, coordination, and execution of various catering events such as birthday parties, graduations, and wedding festivities. Development of event management skills through internship. Assisted in the management of catering events as well as serve/bartend. Built and maintained strong relationships with customers and employees through working in a family oriented atmosphere.

Boardman, Ohio

Manage and motivate team members to effectively achieve daily goals. Provide excellent customer service, while creating a great shopping experience for customers. Create store displays which are visually appealing and easy for customers to find through weekly floor sets and maintaining a well kept, clean store. Lead employees in tasking and motivating them to meet sales goals.Basic management procedures: open and close the store, manage payroll by utilizing time properly, monitor daily sales.Coordinate team activities and sales incentives.