At the helm of EXL's Generative AI solutions, my role intertwines strategic oversight with hands-on leadership to enhance digital customer applications. My journey began at the National Institute of Technology Delhi, where I honed a robust foundation in Electrical and Electronics Engineering, and it's at IIM Lucknow where I catalyzed this knowledge into an MBA focusing on operations and tech innovations.As a former Technology Consulting Analyst at Deloitte and a Digital Technology Management Intern at PwC, my trajectory has been marked by a deep commitment to marrying technology with user experience. Our team's efforts are laser-focused on driving business use cases with generative AI, underscored by my proficiency in communication and After FX, ensuring that every product we develop is not only cutting-edge but also seamlessly user-centric.