Arpan Samanta Email & Phone Number

Kolkata, West Bengal, India

Role: Environment Analyst (Non-Production).Methodology: Agile.Framework: ITIL.Responsibilities:• Providing technical support for non-production environments (QA, E2E & PT) of the boots.com e-commerce platform.• Working alongside development and testing teams to investigate and fix environment-related issues with detailed analysis.• Performing incident management, request management, automation, deployments, shakedowns and health check activities.• System administration of servers, middlewares, databases, cloud bases and multiple SaaS tools.• Updation of OPDs (Operational Procedure Documents) with newly discovered issues, their fixes and resolutions.• Understanding all the functionalities and technicalities of any newly commissioned tool and preparing DoU (Document of Understanding) for it.• Contribution to service improvement, process improvement and knowledge base repository creation.

Kolkata, West Bengal, India

Role: Environment Analyst (Non-Production).Methodology: Agile.Framework: ITIL.Responsibilities:• Understanding functional, technical and domain-related knowledge of all project-related applications during the initial transition.• Contribution to the knowledge base repository formation by creating OPDs (Operational Procedure Documents) for each type of assignment and DoUs (Documents of Understanding) for each application.• Providing technical support for non-production environments (QA, E2E & PT) of the boots.com e-commerce platform.• Working alongside developers and testers to investigate and fix environment-related issues with detailed analysis.• Performing incident management, request management, automation, deployments, shakedowns and health check activities.• System administration of servers, middlewares, databases, cloud bases and multiple SaaS tools.

Kolkata, West Bengal, India

Training:• Completed the initial learning programs.• Trained in Java, Azure DevOps, HCL Commerce (IBM WebSphere Commerce Server), Kubernetes and various e-commerce tools & middleware technologies.Role: Quality Assurance (API Testing).Methodology: Agile.Responsibilities:• Providing quality assurance to multiple API based projects for the boots.com e-commerce platform. For example: - Salesforce Customer Service Center. - Google Maps Platform - Location and Mapping Solutions.• Understanding the high level design and creating test plans accordingly for multiple test phases (ST, SIT, UAT & RT).• Planning and preparing test sets, creating and maintaining defect sheets, and preparing test summary reports.

Kolkata, West Bengal

• Studied automation and SCADA using PLC.• Contributed to a project on radiation monitoring system for the C-30 particle accelerator using PLC, EPICS & CS - Studio.

Kharagpur, West Bengal

• Studied wireless power transmission and SiC-based power converters.• Designed a low-cost oscillator based wireless power charger for low power devices.

Bachelor Of Technology - Ug, Electronics And Communication Engineering, 9.01 Cgpa

Higher Secondary - 12Th, Science, 88.8%

Secondary - 10Th, Maths, Science, Literature, History & Geography, 91.57%