Arpine Manukyan Email & Phone Number

- Developing the ARDY Academy establishment program roadmap. Initiation and planning documentation.- Developing the program governance and processes.

The course is designed in correspondence to the ARDY Academy philosophy and methodology aiming to educate strong junior+ level IT project managers. The course includes the Predictive and Agile philosophies and frameworks. Moreover, students will comprehend the product, UX, and Software development lifecycles in addition to entrepreneurship and soft skills.- Developed the competence framework and learning objectives - Developing the course content and materials- Developing appropriate (E-learning) materials

Yerevan, Armenia

- Developed and executed program roadmap. - Managed program resources, ensuring optimal allocation and utilization to meet program objectives.- Conducted comprehensive risk assessments and established a robust management process to mitigate potential issues, ensuring program stability and success.- Continuous focus on process optimization, constantly seeking and implementing methods to enhance program efficiency and effectiveness.- Oversaw the idea development process, including hypothesis definition, execution, and measurement, fostering a culture of innovation and continuous learning to design and execute product-led growth strategy.- Innovated cross-company communication processes, improving information flow and collaboration across various departments including marketing, product development and executive teams.- Developed and facilitated a knowledge-sharing process, promoting a collaborative environment and enhancing the collective expertise of the team.

Yerevan, Armenia

- Refined the company's strategy development process, effectively translating organizational strategies into actionable goals and execution plans.- Developed and nurtured cross-functional teams, encompassing Marketing, Customer Development, Software Development, and Quality Assurance, to promote collaborative and efficient work processes.- Managed incident and problem resolution, ensuring minimal disruption to business operations and maintaining high service standards.- Spearheaded cross-company agile coaching initiatives, contributing to the widespread adoption of agile methodologies and fostering a culture of continuous improvement.- Proficiently implemented Scrum and Kanban methodologies across UX, Software Development, and Marketing teams, enhancing team efficiency and product development.- Lead continuous process optimization, identifying and implementing improvements to streamline operations and enhance productivity.

Yerevan, Armenia

The course provides theoretical knowledge of agile philosophy and practical skills for the implementation of a real-world project. Introduces the agile philosophy, develops an agile mindset (being agile), and develops skills to use agile practices (doing agile).- Designed and conducted multiple successful Agile Project Management courses for individuals, groups, and corporate clients.- Delivered training programs tailored to the specific needs of diverse audiences.

“Agile Fundamentals and Mindset” Training Course Design and DeliveryThe course provides theoretical knowledge of agile philosophy. Introduces the agile philosophy, develops an agile mindset (being agile), and develops skills to use agile practices (doing agile)

Yerevan, Armenia

- Managed several innovative projects and programs aligned with the EPIC and AUA strategic directions to meet Armenian startup ecosystem needs. - Led and performed problem research in the local ecosystem, and based on analytics, designed and implemented events and programs to address existing issues and raise EPICs’ impact on the ecosystem. - Developed roadmap for parallel programs, events, and initiatives to identify priorities and meet limited resources of the EPIC.- Built partnerships with local and global ecosystem players, universities, and local and international organizations to exchange knowledge and experience, and address ecosystem issues with mobilized effort.- Introduced agile mindset, particularly setup of continuous improvement process to enable visibility of problems.- Unified, developed and documented overall EPIC operations processes, documentation and information flow, and archives- Was part of the Incubation program redesign process from scratch- Organized several online and offline events: Entrepreneurship World Competition (one of the largest international startup competitions in the world, first time in Armenia), 7 day online “Entrepreneurship Summer Festival” amid COVID-19 outbreak and lockdown as well as, several Demo Days- Designed and organized multiple promotional and educational events.

- Acted as a liaison between founders and cross-functional teams, aligning development with the company's strategic direction based on market research.- Collaborated with local and international teams, vendors, and business units to manage interdependencies and align with the startup vision.- Led the creation of the SaaS product roadmap, budget distribution, and phased product delivery strategy.- Introduced Agile mindset and methodologies to the distributed team and spearheaded the configuration and integration of Jira, Confluence, and Bitbucket for day-to-day management.

- Managed diverse projects, including a G2B Integrated Tax Management System, compulsory superannuation legislation, and software for cash register machines, EMV Payment, and National E-ID Card.- Established a team for business requirements, collaborating on the Governmental Procurement Plan.- Orchestrated an interconnected program involving clients, sponsors, managers, and teams, overseeing the full project lifecycle.- Played a key role in internal process improvement, introducing unified documentation, a reporting system, risk, change, and quality management.- Contributed to migrating tools to Atlassian self-hosted products, customizing for agile processes.

- Co-managed the development of Buy.am, Armenia's first online mall, and successfully oversaw multiple projects with small teams.- Co-led the development and implementation of software for a new generation of Cash Register - Machines, now mandatory and used by 50,000+ businesses nationwide, processing 5M+ transactions daily in a private cloud setting.- Co-managed the creation of a GPS-based Public Transportation Management, Tracking, and Forecasting System.

Master Of Science - Ms, Computer And Information Sciences, General

Diploma, Management Of The Road Traffic And Cargo Transportation