Arpit Acharya Email & Phone Number

Calgary, Alberta, Canada

• Deployed security initiatives to effectively safeguard the Personally Identifiable Information (PII) of customers by following best practices such as OWASP.
• Conducted tests and analyzed data to monitor quality, security, and user interface experiences and identify areas for improvement for multiple clients.
• Developed and implemented procedures for ongoing Web site revision.
• Monitored and maintained Web site functionality.

Kingston, Ontario, Canada

• Drove a transformative overhaul of course content and assessment structure for two micro-credential programs at the college, resulting in enhanced learning outcomes and increased student engagement.
• Assumed a leadership role in evaluating the user experience of digitally delivered courses through comprehensive technical testing and feedback, contributing to 92% error-free digital learning experience.

Ahmedabad, Gujarat, India

• Successfully resolved three critical crises within their specified timeframes, including: 1. Log4J vulnerability (CVSS: 10) 2. Security vulnerabilities such as SQL injection (CVSS: 8.6) and Path Traversal (CVSS: 7.5).
• Implemented and conducted quarterly disaster drills to rigorously test and validate the Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP), ensuring a robust and prepared response to potential emergencies.
• Drove a significant 24.8% improvement in Customer Satisfaction Score (CSS) by fostering clear and efficient communication between the development team and clients, resulting in enhanced service delivery and customer.
• Exemplified a commitment to excellence in Agile project management by reducing the project's Agile debt from 5.6 to 2.5 on a scale of 10, achieved through consistent adherence to continuous Scrum Retrospectives and.

Ahmedabad, Gujarat, India

• Leveraged acquired expertise in web and app development, coupled with UX design skills, as a valuable member of a Level 3 Support Team.
• Identified and tested security vulnerabilities using Burp Suite, effectively mitigating threats like SQL Injection and Path Traversal through robust input validation and whitelist comparisons.
• Maintained monitoring systems & Logs to track weekly health and performance of Web and Middleware applications along with responding to alerts and issues as they arise.
• Led a crucial Mini-Project addressing Log4j vulnerability, upgrading the logging systems (Ver 2.14 to Ver 2.17) across 7 project applications to ensure compliance and protection against potential threats of Remote Code.
• Executed a seamless AWS migration project, relocating three web servers and their respective RDS servers from Ireland to London, optimizing infrastructure for enhanced performance and reliability.

Postgraduate Degree, Cyber/Computer Forensics And Counterterrorism

I learned about cybersecurity concepts, including penetration testing, threat hunting, network security, SIEM & and SoC implementation.

Bachelor Of Technology - Btech, Electronics And Communications Engineering, 7.62 Cumulative Gpa

Activities and Societies: Part of the core Management committee for Annual Fest FELICIFIC (2019) Part of Management Team @ Law Awareness.