• Deployed security initiatives to effectively safeguard the Personally Identifiable Information (PII) of customers by following best practices such as OWASP. • Conducted tests and analyzed data to monitor quality, security, and user interface experiences and identify areas for improvement for multiple clients.• Developed and implemented procedures for ongoing Web site revision.• Monitored and maintained Web site functionality.

● Drove a transformative overhaul of course content and assessment structure for two micro-credential programs at the college, resulting in enhanced learning outcomes and increased student engagement.● Assumed a leadership role in evaluating the user experience of digitally delivered courses through comprehensive technical testing and feedback, contributing to 92% error-free digital learning experience.

● Successfully resolved three critical crises within their specified timeframes, including: 1. Log4J vulnerability (CVSS: 10) 2. Security vulnerabilities such as SQL injection (CVSS: 8.6) and Path Traversal (CVSS: 7.5) 3. Disruptions caused by the Tauktae Cyclone (May 14th - May 19th, 2021)● Implemented and conducted quarterly disaster drills to rigorously test and validate the Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP), ensuring a robust and prepared response to potential emergencies.● Drove a significant 24.8% improvement in Customer Satisfaction Score (CSS) by fostering clear and efficient communication between the development team and clients, resulting in enhanced service delivery and customer experiences.● Exemplified a commitment to excellence in Agile project management by reducing the project's Agile debt from 5.6 to 2.5 on a scale of 10, achieved through consistent adherence to continuous Scrum Retrospectives and Backlog Refinement processes.

● Leveraged acquired expertise in web and app development, coupled with UX design skills, as a valuable member of a Level 3 Support Team.● Identified and tested security vulnerabilities using Burp Suite, effectively mitigating threats like SQL Injection and Path Traversal through robust input validation and whitelist comparisons.● Maintained monitoring systems & Logs to track weekly health and performance of Web and Middleware applications along with responding to alerts and issues as they arise.● Led a crucial Mini-Project addressing Log4j vulnerability, upgrading the logging systems (Ver 2.14 to Ver 2.17) across 7 project applications to ensure compliance and protection against potential threats of Remote Code Execution and Ransomware.● Executed a seamless AWS migration project, relocating three web servers and their respective RDS servers from Ireland to London, optimizing infrastructure for enhanced performance and reliability.