Ensuring new hire paperwork is completed and processedExplaining human resources policies, procedures, laws, and standards to new and existing employeesInforming job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.Preparing or updating employment records related to hiring, transferring, promoting, terminating & exit interviewsCreating employee profile on HRMS and relevant portal, ensuring biometric accessProcessing all personnel action forms and ensuring proper approvalAddressing any employment relations issues, such as work complaints and harassment allegationsMonitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productiveCoordinate and direct work activities for managers and employeesFoster cross-functional relationships and ensure managers and employees are properly connectedRegularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may havePromoting a positive and open work environment where employees feel comfortable speaking up about issuesMaking sure to close individual employee attendance data for the month to pass the payroll for salary procedure. Organizing engagement activities for employees.

Ensuring new hire paperwork is completed and processedExplaining human resources policies, procedures, laws, and standards to new and existing employeesInforming job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.Preparing or updating employment records related to hiring, transferring, promoting, terminating & exit interviewsCreating employee profile on HRMS and relevant portal, ensuring biometric accessProcessing all personnel action forms and ensuring proper approvalAddressing any employment relations issues, such as work complaints and harassment allegationsMonitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productiveCoordinate and direct work activities for managers and employeesFoster cross-functional relationships and ensure managers and employees are properly connectedRegularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may havePromoting a positive and open work environment where employees feel comfortable speaking up about issuesMaking sure to close individual employee attendance data for the month to pass the payroll for salary procedure. Organizing engagement activities for employees. Additional Responsibilities Handled in absence of Admin - Arranging travel and accommodations for clientsSchedule in-house and external eventsManaging supplies from the marketOrganizing and coordinating with transport vendor for route plan of cabs for employees

Ensuring new hire paperwork is completed and processedExplaining human resources policies, procedures, laws, and standards to new and existing employeesAddressing any employment relations issues, such as work complaints and harassment allegationsFoster cross-functional relationships and ensure managers and employees are properly connectedRegularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may havePromoting a positive and open work environment where employees feel comfortable speaking up about issuesMaking sure to close individual employee attendance data for the month to pass the payroll for salary procedure.Arranging travel and accommodations for clientsSchedule in-house and external eventsManaging supplies from the market

Formerly Known as - ZARA (Retail)Greets customers including answering phones and directing customer inquiries to the appropriate parties.Handles cash transactions between customers and retail stores.Answers routine billing questions/issues from customers.Receives and processes all payments according to standard procedures.Processes credit and debit cards, helping customers use processing equipment.Counts money back to customer in an accurate and concise manner.Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.Coordinate with retail staff for product inquiries and price checks.Process receipts and in store coupons for customers.Resolve escalated issues with angry customers.Assists in the maintenance of store front and retail displays.Help stock shelves in proximity of the cash register.Completes, processes, and maintains applicable paperwork and records.Count the cash in the drawer at the end of the day ensuring cash equals receipts.Performs daily, weekly and monthly audits of cash intake or cash drawers.

Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUp-sell additional facilities and services, when appropriateMaintain updated records of bookings and payments