* Led team of 20+ engineers to build features and integrations against aggressive competitive landscape resulting in acquisition of thousands of SMB paid customers.• Implemented a pricing strategy by launching different variations of subscriptions resulting inincrease in annual subscriptions.• Led the UI/UX of search experience to improve the adoption of core features leading to user satisfaction. • Supported the integration with a retention software using A/B testing approach for different cohorts resulting in additional revenue.

Served a dual role of Business Analyst and Scrum Master for 2 different scrum teams in parallel. Client: UK based Commodity Intelligence Services Provider- Against a strict timeline, we successfully launched 2 Squidex-based headless CMSes and front-end facing applications catering to sustainability domain.

Worked in internal IT Applications team of EY - department which is responsible for developing and managing 100+ software applications to help internal departments of India and global teams serve the clients effectively. I was involved in managing the development of new applications as well as handling change requests related to multiple applications.

Served as a product owner for developing a SaaS solution for MSME's - integrating open source applications for business operating system - Email (Zimbra), CRM (Suger CRM), Basic Website Builder, Cloud Storage, centralized billing & subscription, native android app. - Worked closely with Product Managers to define the product roadmap - Create product requirements, Managed product backlog, handled scrum ceremonies, - Created UI wireframes and worked with designers to product high-fidelity screens- Interviewed users for issue resolutions and to collect the feedbackThe product was eventually shut down by Ericsson

A brief stint at CRMNEXT for implementation of CRM solution for largest insurer of India. - Understood deep business processes for different products in Sales and Service departments-Customized CRMNEXT, company's flagship product, to meet the automation requirements for business processes.

Worked as a Technical consultant for Airtel Africa through a joint partnership with IBM. Objective was to deploy an ECM based KYC solution in 16 countries of Africa. - Responsible for requirement gathering from business stakeholders and created requirement documents.- Coordinated with offshore development team in India- Conducted User Acceptance Tests ensuring the delivery of right solution.