Dynamic and results-oriented IT professional with extensive experience in mainframe development and IT service management. Proficient in programming languages such as COBOL, ECL and Mapper, with deep knowledge of mainframe systems including DMS 2200 and RDMS 2200. Skilled in SQL for efficient database management and data retrieval. Utilized Splunk for advanced data analytics and visualization, and ServiceNow for effective IT service management. Experienced in workload automation using OpCOn. Recognized for delivering high quality solutions, ensuring customer satisfaction and adherence to best practices. Strong problem solving abilities, successfully implementing enhancements and optimizing system performance. Committed to continuous learning and staying updated with emerging technologies. Excellent collaboration and communication skills, working seamlessly with cross-functional teams.