Ex- Merchant Navy OfficerPeople Manager OperationsI am Currently working in Concentrix.I joined Concentrix on 3rd Sep'18 as an Advisor.I got promoted to Senior Advisor on July 2020.After that I got my next promotion on 15th February 2022 as Senior Subject Matter Expert.Currently I am working as Team Leader Operations and managing a team of 21 FTE's and promoted in October 2024 as People Manager Operations.
Concentrix
View- Website:
- concentrix.com
- Employees:
- 174924
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Assistant Manager OperationsConcentrixChandigarh, India
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People ManagerConcentrix Oct 2024 - PresentChandigarh, IndiaManaging Attendance, Shrinkage,Attrition,Mentoring,Career Pathing,
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Senior Subject Matter ExpertConcentrix Feb 2022 - Oct 2024Chandigarh, India* Team handling, Time management, Excel, Decision Making. * Providing Floor Support,Learning Sessions,Coaching & Feedback to agents * Assists in driving metrics of the team. * Monitoring closure of Service LevelsRegularly. * Supervised team in the absence of Team Captain. Driving metrics. Team management.
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Senior Customer Service AdvisorConcentrix Jul 2020 - Feb 2022Chandigarh, India
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Customer Service AdvisorConcentrix Sep 2018 - Jul 2020Chandigarh, India
Arpit Sharma Education Details
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Bachelor'S Degree -
Dav Nadaun85.2% -
Psvm Matiana Distt Shimla Himachal PradeshMatriculation
Frequently Asked Questions about Arpit Sharma
What company does Arpit Sharma work for?
Arpit Sharma works for Concentrix
What is Arpit Sharma's role at the current company?
Arpit Sharma's current role is Assistant Manager Operations.
What schools did Arpit Sharma attend?
Arpit Sharma attended Indira Gandhi National Open University, International Maritime Institute, Dav Nadaun, Psvm Matiana Distt Shimla Himachal Pradesh.
Who are Arpit Sharma's colleagues?
Arpit Sharma's colleagues are Reynaldo Julian, Devansh Bhutani, Abdul Shakeer, Anggi Naberia, Riya Singh, Giovanni Satriano Capaccioli, Animesh Akhouri.
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Arpit Sharma
Head- Human Resources | Talent Acquisition | Payroll | Aligning People Strategies With Business Objectives | Development And Retention | Employee Engagement | Training And Development | Staffing | Onboarding |Faridabad -
Arpit Sharma
Ahmedabad -
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