- Interacting with the customers and advising the required services that need to be done on the vehicle.- Performing advised services on the vehicle with a safety inspection of the vehicle.- Responsible for handling customers' issues or complaints and resolving them.- Certified technician for preventive maintenance, tires and safety inspection on the vehicles.

- Responsible for all the continuous improvement activities and lean implementation.- Implemented Kanban for child part issuance using existing barcode labels which also helped in monitoring the inventory.- Changed packaging size of all domestic child parts without changing the lot size according to hourly consumption rate on the assembly line (1 packet = 1 hour) by negotiating with the suppliers.- Redesigned existing store layout by incorporating vertical space to increase capacity by 20%.- Changeover time reduction by 11% by introducing changeover trolley, defined procedure and SMED principles.- Cycle time reduction of high-volume Suzuki water pump assembly line by 7% using time study and work measurement to optimize the existing process by eliminating excess material and manpower movement and other non-value adding activities.- Reduced rework and rejection rate by 15% on Ford thermostat assembly line by reducing material handling, improving jigs and fixtures, root cause analysis and six sigma principles.- Re-arranged all assembly lines according to the moulding machines to improve material flow, reduce work in progress material movement and wait.- Aided process team in machine designing and installation to efficiently use the shop floor space.- Defined location with minimum safety stock for all the work-in-progress material with stock level indication to control the inventory level.- Responsible for making line assembly line documents for 7 new projects according to the requirement of PPAP like SWI, poka-yoke verification, machine setup procedures, machine troubleshooting procedures, changeover procedures.- Formulated production capacity enhancement plan for 5 years using sale forecast and information about upcoming new projects.- Created and administered yearly savings plans in different areas of production, quality and maintenance.- Reduced mean time to repair (MTTR) by implementing the Andon system.- Responsible member of ISO45001 team.