Arran E. Email & Phone Number

London, United Kingdom

First point of call for passengers offering high levels of service, answering all queries Making announcements keeping passengers informed. Dealing with challenging situations and customer frustrations when there are delays to the service Safety and security checks to ensure the station meets requirements Assisting customers in purchasing tickets Being alert reporting any suspicious or anti-social behaviour within the station premises Shift work across several stations Gateline trainedAbility to manage the station alone but also work within a team when required

London, United Kingdom

Ability to communicate effectively with staff and dealing with variety of customer personalities Offering optimum customer service- greeting customers and dealing with any queries they may have Good brand knowledge to promote products and offer alternatives to increase sales Ability to multitask and prioritise within a busy working environment Carrying out stock take, replenishing the shop floor to ensure all sizes our out Completing delivery in a timely manner making sure all products are tagged and organising stock in the stockroom Working as part of a team and using my own initiative Maintaining the visual standard of the store, whilst remembering customer’s always come first Assist colleagues by recognising when support is needed ensuring that customer’s always come first

London, United Kingdom

Ability to multitask- deal with several customers at the same time Responding to customer queries quickly and efficiently Stock room duties- replenishing products onto the shop floor and completing delivery Work as part of a team to complete tasks Deal with challenging customers in a calm manner