Arran Macdonald

Arran Macdonald Email and Phone Number

Contract Support and Member Services Officer @ Australian Health Service Alliance
Melbourne, VIC, AU
Arran Macdonald's Location
Greater Melbourne Area, Australia
About Arran Macdonald

I'm a health insurance professional with experience in provider management, auditing, and leading smaller specialised teams. The health insurance industry provides unique and interesting challenges as we work together to deliver quality outcomes for our members.

Arran Macdonald's Current Company Details
Australian Health Service Alliance

Australian Health Service Alliance

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Contract Support and Member Services Officer
Melbourne, VIC, AU
Arran Macdonald Work Experience Details
  • Australian Health Service Alliance
    Contract Support And Member Services Officer
    Australian Health Service Alliance
    Melbourne, Vic, Au
  • Defence Health Ltd
    Provider Relations Manager
    Defence Health Ltd Oct 2021 - Present
    Managing 2 subteams responsible for maintaining our preferred provider networks, provider registration & exgratia applications to the fund.First point of contact for escalated queries from our hospital, medical & ancillary partners.
  • Defence Health Ltd
    Health Services Team Leader
    Defence Health Ltd Dec 2020 - Oct 2021
    Managing a team responsible for the processing of ex-gratia applications to the fund & complex health insurance claims analysis. Management of in house end to end auditing of psychiatric claims, both onsite & via desktop auditing.
  • Defence Health Ltd
    Health Services Co-Ordinator
    Defence Health Ltd Mar 2020 - Dec 2020
    Melbourne, Victoria, Australia
    Processing of ex-gratia health fund applications, balancing clinical benefit against prudent financial management. Assisting with benefits management across a variety of health fund claims including ex-gratia, auditing and health fund contract escalations.
  • Defence Health Ltd
    Member Services Specialist
    Defence Health Ltd Jun 2016 - Mar 2020
  • Foxtel
    Live Chat Analyst
    Foxtel Jul 2015 - Jan 2016
  • Foxtel
    Sales Consultant
    Foxtel Feb 2013 - Jul 2015

Frequently Asked Questions about Arran Macdonald

What company does Arran Macdonald work for?

Arran Macdonald works for Australian Health Service Alliance

What is Arran Macdonald's role at the current company?

Arran Macdonald's current role is Contract Support and Member Services Officer.

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