Arran Macdonald Email and Phone Number

Managing 2 subteams responsible for maintaining our preferred provider networks, provider registration & exgratia applications to the fund.First point of contact for escalated queries from our hospital, medical & ancillary partners.

Managing a team responsible for the processing of ex-gratia applications to the fund & complex health insurance claims analysis. Management of in house end to end auditing of psychiatric claims, both onsite & via desktop auditing.

Processing of ex-gratia health fund applications, balancing clinical benefit against prudent financial management. Assisting with benefits management across a variety of health fund claims including ex-gratia, auditing and health fund contract escalations.