An experienced vehicle technician, with 10 years’ experience working with a wide range of both civilian and military vehicles. An effective communicator, confident receiving and sharing information across teams and with customers, adapting style to suit the needs of the individual. Always sees jobs through taking pride in doing the job properly. Good at multi tasking and managing time, leading small teams to complete various tasks while also getting hands dirty enabling people to rely on me to get the job done. Working in various environments and conditions both indoors and outside whilst on exercise with limited resources. Maintaining a high level of fitness exceeding the required standard of the Army.Was a Tank Crewman in the Kings Royal Hussars. My day to day role consisted of leading teams to maintain and repair the fleet of Challenger 2 Main Battle Tanks. I have deployed on various non fighting operations and exercises as well as working with the public manning Covid testing sites. My time in the Army has made me well disciplined and hard working, I have also gained experience working in teams and leadership. Currently serving in the Army Reserves in the same role.As a Prison Officer used affective communication skills to de-escalate situations where prisoners have been angry at staff. Listened to what they had to say and gave appropriate responses trying to resolve their issue and give them reassurance, talking in a calm and collected manner helping to calm them down. If the issue could not be resolved immediately, explored options for a positive resolution, or referred it to the appropriate department for another member of the multi-disciplinary team to resolve.