Arrie Baskoro Email & Phone Number

• Lead a high-performing account management team focused on Singapore and Indonesia markets.• Oversee a diverse portfolio of up to 80 customers across Singapore and Indonesia.• Successfully renewed a significant portfolio of client contracts and drove substantial revenue growth through strategic upsell and cross-sell initiatives in H1-2024• Lead and mentor a team of account managers, fostering a collaborative environment to achieve team goals.• Develop and implement strategic account plans to drive customer success and maximize revenue opportunities.• Act as a liaison between customers and internal teams, advocating for customer needs and ensuring seamless service delivery.

Experienced Senior Key Account Manager specializing in brand partnerships, e-commerce enablement, and 3PL relationships across the dynamic markets of Singapore, Indonesia, Malaysia, Vietnam, Thailand, Philippines, Taiwan, Hong Kong, and South Korea. Helps to driving revenue growth, fostering client relationships, and implementing strategic solutions. Passionate about navigating diverse markets and achieving business objectives.Anchanto is simplifying e-commerce across the globe. A multicultural team on a mission to evolve your end-to-end backend operations with innovative SaaS technology. Anchanto is present in 11+ countries across Europe, Southeast Asia and the Middle East, with a local team to assist you at every step.

Jakarta, Indonesia

Led cross-functional teams across both B2C and B2B segments to achieve 50% QoQ revenue growth by aligning marketing efforts, forging strategic partnerships, and driving sales in line with corporate objectives.Transformed the B2B sales approach, resulting in an 80% increase in new deal opportunities and achieving 90% of the previous quarter’s sales in just two months.Oversaw marketing strategies to boost brand awareness, generate qualified leads, and set budgetary goals based on target Customer Acquisition Cost (CAC). Streamlined pre-sales activities and enhanced customer experiences through lead generation tactics.Drove business expansion into new markets and collaborate on tailored programs development to meet growing demand. Managed the P&L of key projects and programs to ensure financial efficiency and sustainable growth.

Jakarta, Indonesia

As the key point of contact for four leading sports brand partners, I manage and oversee their end-to-end e-commerce business across top e-marketplaces. This includes demand fulfillment and implementing demand generation strategies to drive growth.I collaborate closely with cross-functional teams, including Fulfillment, Store Operations, Customer Service, Application Support, Business Intelligence, and Marketing, to ensure seamless operations and business growth.Additionally, I monitor the P&L for this group of customers, ensuring that revenue targets are met and costs are effectively managed in alignment with contractual agreements.

Jakarta, Indonesia

Helping to win a few new businesses, which are luggage, water heater, sportswear, footwear, lock and door hardware, and body care.

Greater Jakarta Area, Indonesia

aCommerce is a Brand E-Commerce enabler in South East Asia. Our goal is to make it easy for Brands & Retailers to engage & sell to consumers anywhere by providing End-to-End E-Commerce Solutions & Services.What is End-to-End anyway? Basically, we support our clients from the upstream to the downstream (Manage inventory, develop & manage the online stores, create & conduct sales & marketing tactics, deliver the products to the consumers, and also manage the complaints). Not to mention all services above are integrated with our system which involves an IT integration between different platform.Which means, in terms of developing aCommerce's business (as Business Development), I have to do all these things:- Continuously doing research from the news & articles involving e-commerce, business trend, technology innovation, government policies and also reports from reputable researchers, especially for all top e-commerce categories- SQL before going into the next sales process. This sales process starting from gathering requirements -> Match it with aCommerce capabilities -> Create the proposal with all related departments -> Proposal presentation -> Drafting the agreement -> Sign -> Client Onboarding -> Handover to the Key Account Manager (KAM).- In addition, as a Business Development, we also need to explore other new opportunities to grow the business from any point of view, whether it's exploring a partnership with new sales channels, fulfillment partners, cloud services, researchers, web developers, tech startups, etc.During my time in aCommerce, I happened to manage several deals from various categories (grocery, moms & babies, automotive, fashion, electronics, pet food, and sports)

Jabodetabek , Indonesia

- Priceza is a Search Engine of Products. Check Price. Compare Price. Their mission is to help consumers anywhere use the power of information to easily find, compare and buy anything online and offline. - This job is one of the challenging works I have ever done, we started with 2 people (as a representative in Jakarta, HQ in Bangkok) and expanded into more people. This was the first time where I can work remotely and challenging myself to get jobs done with very limited supervision. - Nevertheless, we successfully grew the affiliate marketing business 10 times in one year, manage to keep the big client on our hand, acquired several new clients, and press-conference launch in 2017.Job Scope:- Identifying key areas for improvement in the sales process- Spotting market opportunities for new customers- Maximizing company profit through cross-selling & up-selling- Forecasting future sales and forming sales plans to adapt to trends in the industry- Affiliate Marketing Management- Performance monitoring & reporting for clients

Jakarta

Developing and managing monetizing/sales team (Jan 2016 - Mar 2016)- Planning, implementing, reporting and analyzing sales and marketing strategies- Gathering informative, facts and statistics about customer trends and preferences- Identifying prospective clients and then contacting them- Participating in product or service development and design- Creating promotion plan and allocating tasks into related divisionLead a merchant acquisition team (Mar 2015 - Dec 2015)- Acquiring new or existing merchant accounts via networking with client relationships with merchants by marketing corporate full line of merchant services products- Strategizing multi-channel merchant acquisition activities (online and offline)- Monitoring & evaluating the performance of acquisition activities to achieve company’s objective- Perform the strategic, tactical, and support in strengthening relationships within the merchant segments- Produce reports on progress within the department and outline any developed strategies to improve

Indonesia

Key Account Head:- Help to develop brand building strategies - Defining the exact marketing processes and responsible for executing at the same time- Assisting Datsun Division Head to identify and segregation of potential Market Segments- Responsible for all sales activities at Indomobil Datsun Puri Indah branch- Work closely with the marketing team to identify event opportunities locally and nationally- Reporting sales and marketing activities periodically to Indomobil Datsun Division Head- Monitoring & evaluating the performance of sales team - Managing key accounts officer - Maintain relationship with prospecting and past customers in purpose of maximizing sales opportunities within them

Duetsche Bank Building 18Th Floor, Jl. Imam Bonjol No.80. Jakarta

Fleet:- Monthly fleet sales report to Headquarter- Develop fleet sales retail guidelines- Development of fleet sales training materialUsed Car:- Development of Used Car Business Guidelines for Dealer- Developing marketing strategies for Used Car Business - Evaluates market conditions, competitor data, and marketing planning changes as needed- Preparing advanced planning process related to used car business

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Senat Mahasiswa Fakultas Ekonomi Atma Jaya

Education record