I started working in Information Technology in 1997 and began my career as a consultant on SAP R/3 implementation. I have been with Sanofi Aventis Italy's IT Department since 2000, and have led its SAP Service Team for seven years, CRM teams for five years and Datawarehouse for eleven years. I have managed significant projects and dealt with system maintenance during my tenure. I have managed to consolidate the company's financial and logistic processes in one unique ERP system, and I have also built a Datawarehouse where even non-ERP data sources are integrated. From 2013 I'm working to enhance and develop sales force processes on mobile devices.My current role is "Head of IS business partner" for Italy and in this position I serve a lead role in enabling the business to achieve their objectives through the effective use of technology.Competences:SAP ECC (R/3) AND DATAWAREHOUSE (BW) -Project mgnt-Optimization of processes through data integration-System upgrade-Data archiving (Open Text)-Deep knowledge in logistic and finance proc. -Skills in managing outsourced servicesENTERPRISE CONTENT MANAGEMENT-Design of paperless processes-Knowledge OCR systems-Workflow design -Skills in managing outsourced servicesCRM AND ETMS-Sales Order Collection -Knowledge of ETMS processes -Mobile sale order collection-Mobile CRM processes -Knowledge of Infrastructure needs