Al Robinson Jr Email & Phone Number

Indianapolis, IN, US

Indianapolis, Indiana, United States

• Operated a delivery truck along an established route to service and sell to an existing customer base, ensuring timely and accurate delivery of uniforms, shop towels, chemical cleaning products, and other rental items.
• Cultivated strong relationships with key decision makers to enhance customer satisfaction and loyalty, serving as the primary face of the company in customer interactions.
• Managed inventory efficiently, monitored stock levels, and ensured compliance with driving and vehicle regulations, maintaining accurate records and resolving any discrepancies.
• Proactively addressed and resolved customer concerns, delivering high-quality service and support to enhance customer retention and drive positive feedback.
• Executed upselling and cross-selling strategies to expand the customer base and increase revenue by promoting additional products and services tailored to customer needs.
• Negotiated service agreement renewals, leveraging strong negotiation skills to secure favorable terms and maintain ongoing business relationships.

Greenwood, Indiana, United States

• Founded and managed a successful window cleaning business, overseeing all aspects of operations from inception to daily execution.
• Managed client relationships by providing personalized service, addressing concerns promptly, and ensuring customer satisfaction, resulting in a high rate of repeat business and referrals.
• Administered financial operations, including budgeting, invoicing, and expense tracking, optimizing profitability and financial health of the business.
• Conducted routine quality control checks and implemented best practices to ensure adherence to industry safety and cleanliness standards.
• Utilized modern cleaning techniques and equipment to deliver exceptional service, staying updated with industry trends and innovations.

• Communicate with carriers and internal departments, with a sense of urgency, to schedule pickup times, deliveries, updates, and resolve issues.
• Conducts warm and cold calls to create carrier leads.
• Negotiate and quote rates with carriers in a cost-effective manner that benefits all parties.
• Researches seasonal market trends to better negotiate freight.
• Utilize software tools to negotiate and log market rates.
• Track all freight in transit to ensure on-time delivery in your territory.

• Coordinated and managed logistics operations for diverse clients, ensuring timely and cost-effective transportation solutions.
• Collaborated closely with clients to understand their specific logistics requirements and provided tailored solutions to meet their needs.
• Oversaw the end-to-end supply chain process, from order placement to delivery, while maintaining clear communication with clients, carriers, and vendors.
• Negotiated freight rates and contracts with carriers to optimize cost-efficiency and maximize company profitability.
• Utilized transportation management systems (TMS) to track shipments, monitor delivery status, and provide real-time updates to clients.
• Resolved logistical challenges by analyzing data, identifying trends, and implementing process improvements to enhance operational efficiency.

• Build, post, monitor and close over 1,000 loads in customer and KTL TMS systems.
• Ensure drivers upload Proof of Delivery (POD’s) and other paperwork at the completion of each destination.
• Conduct searches on Load Boards (i.e., DAT and International Truckstop) for loads that correspond to the Driver's location.
• Process insurance certifications, contracts, and documents making sure they are up to date for D.O.T. regulations.
• Entering maintenance receipts of over 70+ trucks and trailers into Samsara for company’s records.
• Maintaining point of contact for third party drivers and customers for customer services, issues or claims.

• Managed a portfolio of different accounts, consistently exceeding monthly and quarterly revenue targets.
• Developed and maintained strong relationships with shippers, carriers, and vendors, resulting in repeat business and referrals.
• Negotiated freight rates and terms, ensuring competitive pricing and cost-effective solutions for clients.
• Collaborated with internal teams to optimize supply chain processes, reducing transit times and improving overall efficiency.
• Conducted market research and analysis to identify trends and opportunities, enabling strategic decision-making and informed business development efforts.
• Resolved operational issues and customer concerns promptly, ensuring high levels of client satisfaction and retention

Indianapolis, Indiana

• Prospect areas in the territory to schedule appointments
• Consistent of education and training of the insurance product, regulation updates, insurance license etc.
• Maintain customer service to current and potential customers to fulfill their needs and answer any questions
• Administrate pending applications and personally deliver policies to the customers
• Develop creative closing sales tactics that provides value to the customer

- Conduct recruiting activities to maintain an available database of qualified field employees.- Ensure all pre-hire requirements (drug screen, background checks, etc.) are met.- Guarantee information in assignment/client database is up to date and accurate.- Assist Operations Manager in the management of assigned budgets (advertising, recruitment &.

Indianapolis, Indiana Area

• Execute strategic recruitment plans aligning with Kelly's internal recruitment strategy.
• Obtained strong understanding of client's needs to create accurate job order and successful candidate placement
• Interfaced with department hiring managers to determine number of hires, salary, positions, and job descriptions for short-term and long-term temporary employees.
• Maintain regular communication with client regarding order status and candidate updates
• Source resumes to select best qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic
• Facilitate the selection process including: sourcing, screening, and assessing candidates, administering testing/evaluations, conducting interviews/reference checks, and making hiring decisions

Mooresville, Indiana

• Manage time wisely to finish daily task without falling behind
• Responsible for equipment and transportation to complete necessary jobs
• Communicate with Indianapolis Power & Light Company for clarification on job sites
• Obtain subcontractor certification for work with Indianapolis Power & Light Company

Bloomington, Indiana Area

• Manage and work with the concession attendants to keep work activity at a steady pace
• Organization of inventory and ordering supplies for restock in the concession pantry
• Accountable for opening and closing cashier drawers on every rotation of the concession attendants
• Assist in the interviewing and hiring of concession attendants, lifeguards, and other manager positions
• Operate the city’s vehicle to transport equipment and make store runs to pick up additional food and beverages for the concession
• Key holder to open up and close down the pool and concession area

Bloomington, Indiana Area

• Supervise and assist all hourly staff in two Campus Recreational Sports facilities including the Student Recreational Sport Facility (SRSC) and the School of Public Health/Wildermuth Intramural Center (SPH/WIC)
• Deliver impeccable customer service to all constituents, including proactive engagement with participants, hourly staff, and professional staff
• Help relay communications between hourly staff and professional staff
• Ensure facility safety and security through facility inspections, door checks, and facility-key management
• Routinely called upon to respond to unpredictable situations and challenges and demonstrate critical thinking and problem solving strategies
• Respond to accidents and incidents as they occur, ensure the emergency protocols are followed and provide assistance and coaching to other hourly staff to help them feel more comfortable in their response to these.

Bloomington, Indiana Area

• Handle member issues and concerns in an efficient manner to ensure excellent customer service
• Manage and monitor members utilizing the facility, correcting form and enforcing policies to provide a safe environment
• Communicate with members and answer questions to provide necessary facility information
• Demonstrate proper equipment use to participants who are new to the facility and equipment of exercising

Bloomington, Indiana Area

• Evaluate each piece of equipment for the safety of the participants
• Maintain excellent communication with each employee and participant to inform them which equipment is in stock
• Calculate the equipment in inventory and report back to the Head official

Bloomington, Indiana Area

• Delivered an exceptional guest shopping experience for fast, fun, and friendly atmosphere for all guests and team members
• Actively deliver The Vibe by engaging with guests, educating them on products, services and deals, and by selling through all avenues (Target.com, Target App, Cartwheel, REDcard, etc.)
• Set sales plan on time and take accountability for the sales floor role to execute processes flawlessly

• Evaluated student study behaviors and habits through classroom observations, consultations and response papers to determined areas needed improvement
• Developed action plans for each individual student based on their specific needs to improve overall study habits
• Taught students good study habits and academic behaviors in one-on-one counseling settings
• Encouraged students by answering questions and provided support throughout the improvement process
• Consulted with supervisor and other peer instructors’ practices to utilize when working with the students

Bachelor'S Degree, Kinesiology And Exercise Science, Senior

Activities and Societies: Informal Sports & Lambda Chi Alpha. 21st Century Scholar (2011-2015)

College Prep