Arron Parker Email & Phone Number

Melbourne, VIC, AU

Global

Coaching coaches, business owners & start ups. Not your average coach experience, this is high paced accountability with comprehensive action planning!

• Providing one-on-one coaching sessions with clients to help them reach their business goals by implementing and nurturing new skills and providing accountability
• Analysing financials to identify risk, exposure and opportunities
• Assessing clients’ current business practices and identifying opportunities for improvement
• Conducting strategic planning sessions with clients to help them set goals and develop strategies for achieving those goals
• Analysing customer data, trends and other information related to a company’s performance in order to support strategic recommendations for improvement
• Helping clients develop strategies for improving employee productivity, increasing sales, and boosting profits

• Planning and overseeing new business initiatives
• Researching opportunities and individuals to deliver value through various programs of work
• Increasing value of current customers while focusing on acquisition and new opportunities
• Contributing and defining long-term organisational strategic goals

Melbourne, Australia

• Managing both onshore & offshore teams as the Residential & SME Billing Leader
• Responsible for a $4 Billion Dollar Portfolio

Melbourne, Australia

• Managing a team across Melbourne & Geelong who own, document, measure and drive improvements in Sales by way of increased ease, productivity, efficiency, customer experience and reduced cost to acquire/retain/serve
• Leading the development of the strategy, governance framework and implementation in alignment to the overall company Business plan to deliver optimisation and improvements across people, technology and processes
• International travel representative (Manila & Bangalore) executing offshore BPO programs and processes handover
• Owning both Change Management and Business Readiness on behalf of Sales Operations and the Sales Channels

Melbourne, Australia

• Designed and implemented a cross-company strategic program of work to deliver improved customer experience, protecting customer lifetime value and mitigating bad debt outcomes
• Remediated over $6m in aged debt, whilst enabling revenue retention of over $35m per annum

Melbourne, Victoria, Australia

Melbourne, Australia

• Manage a team of 20 reports implementing Telstra's Wholesale telecommunications services to a complex Billing system through contractual agreements established over lengthy periods with customers such as Optus, iiNet.
• Create complex billing solutions/strategies on a range of new products and services in the voice, wireless, internet and data suite
• Analysis and interpretation of data used to successfully implement tasks and identify opportunities for growth, improvements and low cost solutions

Melbourne, Australia

• Management of five (5) Team Leaders directly, with an indirect line of management to thirty staff (30) in total

Melbourne, Victoria, Australia