IT Sales and Post Implementation Support with 9+ years of experience in selling and supporting IT networking, servers, digital classroom solutions, audio-video systems, data backup, and video conferencing.• Gather feedback from customers and teams to drive continuous improvement in products and services.• Negotiate contracts and agreements with clients, balancing technical requirements with business objectives.• Provide training to teams and customers on technical aspects of products, ensuring everyone is well-informed.• Prepare and review technical proposals, presentations, and other documentation to support team.• Engage with clients to understand their requirements, offering tailored solutions that align with their needs and the company's capabilities.• Ability to handle large-scale projects including Interactive Display Solution, Smart Classroom, Security Solutions.• Deep understanding of IT hardware, AV systems, CCTV surveillance, Data back Solutions, Endpoint Security, Networking Solutions and related technologies.

• Analyzed client working processes to propose new technology.• Addressed system issues to enhance usability and improve functionality.• Recommended technology upgrades and complementary products to improve client's network.• Developed flowcharts and diagrams to describe and lay out logical operational steps.• Analyzes software and hardware needs for the organization.

• Architect, implement, and maintain network solutions that provide core Infrastructure. • Communicate with team to identify needs, monitoring performance, and troubleshoot, diagnose, and resolve issues with network and systems.• Provide project management on various network activities including upgrades, new implementations, and migrations, with technical direction and user support as needed.• Create, revise, update, and maintain documentation of environment and operational procedures.• Create reports and documentation outlining findings and solutionsClient Served: ISRO, DRDO, IIM-U, Smart City Project etc