Student of technology and always eager to learn more about the ever growing technology industry. Attended Centennial College for one year for Software Engineering. 2+ year experience providing end-client customer support assistance with troubleshooting and online help in high-volume call centre. Excellent customer service skills, proven ability to communicate to customers and clients in a friendly, professional manner. Ability to work independently and as part of a team while maintaining a positive attitude. Works well under pressure with strong time management skills, ability to prioritize, delegate tasks and meet strict deadlines. Strong written and verbal communication skills; fluent in English and Tamil with basic knowledge in French and Spanish.