Arsalan Naeem Email & Phone Number

Islamabad, Pk

Islāmābād, Pakistan

• End to End operation work for Video app and Game App store 2B2C services • Responsible for Huawei App Gallery store and Huawei CBG service in Pakistan• Responsible for the 2C HMS services in Huawei in Pakistan • Responsible for DCB Projects with Pakistan’s telecom operators

Solution Sales - Islamabad Pakistan

Solution Sales Department on ChinaMobile Pakistan Account for VGS (MBB monetization) Projects.Project sold to CMPak in 2015 are following:• Already sold MBB(SCG-Toolbar) to CMPAK, for all CMPak sights North, Center and south.• Already sold iCache to CMPAK• Already sold SMART IVR • Already sold Game Club APP• Already RBT Project in CMAPK

Integration Solution Design Dept. Nanjing China

Support in designing the efficient and cost effective Huawei VGS(Data Charging&Policy control) baseline solution complying with 3GPP Standards, includes following main projects:SMART –VGS TNT (Philippines):Support SMART-VGS TNT Project as team lead of VGS TNT team responsible for Requirement gathering, prepared TNT VGS FRS, VGS SoW, review meetings of VGS TNT FRS with customer, VGS FRS finalization and customer signoff, also provide support to delivery team.SUN-VGS MI/SBW/PLP (Philippines):Support SUN –VGS Project responsible for Requirement gathering, support preparation VGS FRS, review of VGS MI/SBW/PLP FRS with customer, VGS FRS customer signoff, supporting delivery team and after delivery handle new CRs.MCCI VGS (Iran):Support MCCI VGS–Iran Project responsible for Requirement gathering, preparation VGS FRS, review of MCCI VGS FRS with customer and Finalized the FRS for customer signoff.du-VGS (Dubai): Support du VGS–Dubai Project, after VGS migration there are many Change Request received from customer, I was in charge to make solution of CRs, communication with customer and to deliver them in due time.O2 TelefonicaTraffic Monetizing(Germany): Support O2 Telefonica project, their main focus was on traffic monetization. provides a) Project Proposal b) Architecture design c) UseCases.Optimus VGS(Portugal)Support Optimus VGS Project, including a) architecture design of the recommended solution. b) Provide the technical support to front end team during the 5days VGS workshop.Etisalat ET VGS Project (Egypt):Support the Etisalat Project by designing the VGS Solution for their data network.Telefonica VGS (Spain):Support the Telefonica Project, by designing the VGS Solution for their data network.

My work responsibilities as a Standard Charging Manager include the following; 1. Active member of 3GPP SA5 Charging group and attend SA5 Charging Group meetings which held in the different following countries:• Active member of 3GPP SA5 Charging group and had attended 8 meetings in 2 years which are conducted in following countries:• SA5-69 Spain • SA5-72 Slovakia• SA5-70 Xiamen • SA5-74 France• SA5-71 Canada • SA5-77 Shenzhen/China• SA5-78 Turkey • SA5-79 Nanjing/China2. My main responsibilities are to Prepared the Contributions and then present them in the SA5 Charging meeting, and negotiate and try to convince them to make them agree.3. Also take part and give suggestion to the contributions of other companies during the discussion in meeting.4. Remain updated with the latest technology in the Charging field and have the communication with the R&D team of my company, in order to keep them updated with the latest development in this area.

•Responsible for International Technical Marketing, of Asia Pacific and later of Middle East region for the product of BSS/OSS, cvBS (Convergent Billing system), OCS (Online Charging System), CCB (Customer Care & Billing). •To prepare, analyze and reply RFP’s, RFI’s and SOC’s provided by different Operators.•To prepare and deliver presentation among Customers/Operators high management.•Worked on GTEL project for a new operator in Vietnam, Including writing of technical proposal, Statement of compliance (SOC), feature list, preparing presentations for customer showing the ZSmart cvBS features and functionalities.•Different operators for I worked are StarHub(Singapore), Viettel (Vietnam), FT-Orange(France) , Mazoon(Oman), SudaTel(Sudan), DoveTel(Tanzania) etc. •Discussion over technical issues with the ZSmart R&D Engineers to get up to date Information for RFP’s/RFI’s/SOC’s Technical Clarification.•Identify key customer requirements and coordinate with Product Management and Engineering to ensure that these requirements are implemented in the products. •Collect and analyze all marketing information. Enhance customer relationships. •To provide customized solutions to the Operator based on their requirements and enhancing their service capabilities.•To carry out Research analysis MTO projects of my assigned region.•Have an experience of taking interview from candidates who had applied in ZTESoft – R&D Center Nanjing, China, with Directors of my department.My work responsibilities as a Customer Care Manager were following; •Provide interface between GTSC (Global Technical support team) team and customer, in projects of cvBS, OCS, CCB.•Responsible for customer loyalty program. •Collect the issues from customer which are faced during the use of our product and manage to solve them timely & create customer evaluation for improvments.•Customer to whom which is dealt, with are ZAPP (Romania), NT CCB (Nepal), G-Mobile (Magnolia), PMC (PALAU).

•Successful cutover of CCS module for Data & IN products (0800, 0900, VPN and Audio Conferencing, UAN, UIN, ISDN-PRI and Co-location) in Phase 1.•Created a cutover plan of DATA and IN product for whole country.•Have of random of meetings with customers in order to gather requirements about different DATA and IN products.•Had given the presentation to SEVP (Commercial) on PSTN and DATA products.•Had also given the presentation of CCS to high officials of Telenor (Mobile operator), when they had visited ZTE (Pak.) Blue area office.•Documenting the requirements which were gathered during meeting with customer. •Created the design for Data Product, according to customer requirements. •Writing of operational manuals for end-user of CCS system. •Given and conducted training sessions for CCS end-users. •Communicated with PTCL-IT department lot of times in order to cutoff the IN and DATA products. •Have also an experience of taking interview from candidates who had applied in ZTE – SDC department, with my project manager.

Hospital Management System •Designed and developed software to manage hospital system efficiently.•Complete hospital workflow automation for medium to large scale hospitals.•Tools Used: C#.Net , Crystal Reports , SQL Server 2000Online News web site •Project Leader Created an online News web site, which is divided in two modules. 1,Admin Section 2,Front end•Tool Used: Asp.Net , SQL Server 2000 Biz-xs (Office automation system)• Team member Full office workflow automation system.• Tool Used: Asp.Net, Crystal Reports, SQL Server 2000.

Postgraduation, Business In Information Technology

Bcs(Hons.) Bachelors In Computer Sciences, Computer Sciences

Education record