Arsalan Shaikh Email & Phone Number

Matawan, NJ, US

Pune, Maharashtra, India (US Michigan)

• Spearheading the end-to-end recruitment process, from sourcing and screening to offer negotiation and onboarding, to attract top talent for Tecroot3's diverse range of roles and positions.
• Leveraging innovative sourcing strategies and tools to identify and engage high-quality candidates across various channels, including job boards, social media platforms, and professional networks.
• Conducting thorough candidate assessments and interviews to evaluate skills, qualifications, and cultural fit, ensuring alignment with Tecroot3's values and objectives.Managing relationships with direct client accounts.
• Providing exceptional candidate experiences throughout the recruitment process by offering timely communication, transparent feedback, and personalized support, fostering positive relationships with candidates and.
• Partnering closely with department heads to understand staffing needs, define job requirements, and deliver tailored recruitment solutions that meet business objectives.
• Maintaining accurate records and documentation of candidate interactions, application statuses, and recruitment metrics using advanced applicant tracking systems (ATS) and generating insightful reports to track.

Pune, Maharashtra, India (US California)

• Responsibilities:
• Manage the entire life cycle of the recruitment process for clients in the US.
• Communicating with hiring managers to identify future job openings and the technical requirements for those jobs.
• Writing job descriptions and posting to relevant media platforms.
• Screening applicants for competency with the job requirements.
• Arranging telephone, video, or in-person interviews.

Pune, Maharashtra, India

Dedicated to connecting America’s leading talent with top-notch forward-thinking clients who have leveraged the latest technology platforms, we specialize primarily in development and projects. From web technologies like HTML5, CSS3, JavaScript, Angular, Node, Backbone, jQuery, UI/UX design to advanced knowledge of languages ​​like Ruby, Python, PHP.

Pune, Maharashtra, India

• Skilled in scrutinizing customer service calls for compliance with company standards, regulatory requirements, and customer satisfaction audits.
• Experience in implementing and implementing quality assurance procedures and procedures to ensure the accuracy and reliability of call audit systems.
• Expert in performance metrics and Key Performance Indicators (KPIs) derived from on-call audits to identify trends, areas for improvement, and opportunities for overall service improvement
• Effective in providing constructive feedback and training to call center representatives based on call audit findings, with highlighting strengths, addressing areas for improvement, and focusing on employees including.
• Participated in delivering training programs and workshops aimed at enhancing call center agent skills, improving call handling techniques, and reinforcing quality standards
• Actively participates in identifying system inefficiencies, root causes of quality issues and potential areas for improvement, leading to the implementation of targeted improvement strategies to inspire excellence

Pune, Maharashtra, India

• In-depth applied knowledge and expertise in a specific area or topic related to Process.
• Provide training and guidance to team members on robust processes, procedures, tools, and best practices in the course.
• This includes developing training materials, hosting training sessions, and providing ongoing support
• to ensure team members can work effectively and efficiently
• Perform quality checks and audits to ensure that services meet the standards, procedures, and customer requirements established in the thesis.
• This can include assessing performance metrics, identifying areas for improvement, and implementing corrective actions if necessary.

Pune, Maharashtra, India

• As a Customer Relationship Management (CRM) Specialist we build positive relationships with new customers. We also are strategic and analytical when finding solutions to problems to ensure maximum client satisfaction..
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.