M Arsalan Siddiqui Email & Phone Number

Karachi, Pk

Karāchi, Sindh, Pakistan

• Managed overall IT operations, ensuring seamless functioning.• Managed cloud web servers and security, safeguarding data and resources.• Oversaw troubleshooting for system and server errors, minimizing downtime.• Evaluated network connectivity, equipment, and software issues to maintain optimal performance.• Prioritized network monitoring and security, ensuring data protection.• Demonstrated expertise in information security and data leak prevention.• Installed, tested, and monitored servers, firewalls, and new software in a live environment.• Proficiently administered common network services such as DNS, DHCP, NTP, etc.• Installed, configured, troubleshooted, and maintained network routers, switches, and firewalls.• Conducted backups of servers, ensuring data integrity and availability.• Managed end-point security, antivirus, and patch management, as well as server file servers.• Maintained IT policies.• Ensured an up-to-date inventory of equipment, software, and licenses.• Managed backup servers, services, and data backups, including disaster recovery preparations.• Handled the management and configuration of VPN, ensuring secure remote access.• Managed domain controllers associated services for reliable network operations.• Oversaw data center servers, network equipment/devices, cooling, and power infrastructure.• Recommended software and hardware solutions, resulting in cost-effective upgrades and acquisitions.• Maintained and updated documentation of procedures and configurations for reference.• Enhanced network security by implementing security policies and hardening network devices.• Provided end-user training and orientation on various tools and applications, enhancing productivity.

Karāchi, Sindh, Pakistan

• Achieved a 99% uptime for Plant IT Systems.• Upgraded and maintained Plant Servers, Network, and ERP, resulting in a 15% increase in system efficiency.• Facilitated the upgrading and modification of ERP Modules, leading to a 20% improvement in ERP performance.• Successfully administered ERP, maintaining a 98% data accuracy rate.• Ensured 24/7 Surveillance system availability with less than 1% downtime.• Effectively managed the SCADA system, reducing system failures to less than 2% of total operations.• Achieved cost savings of 15% through strategic sourcing of IT Equipment.• Documented and resolved call-out responses, fault finding, and repair work with a 95% issue resolution rate.• Streamlined corporate processes and improved IT applications, resulting in a 30% increase in operational efficiency.• Administered the Industrial Network, including Industrial Ethernet, RS232, FieldBUS, and Control Net network by troubleshooting and correcting each network issue.• Recommended software and hardware solutions, including upgrades and new acquisitions.• Maintained and updated documentation of procedures and configurations.• Enhanced network security by implementing security policies and hardening network devices.• Provided end-user training and orientation on various tools and applications.

Karāchi, Sindh, Pakistan

• Achieved a 98% accuracy rate in managing industrial automation system backups, work orders, and LPRs, while updating E&I drawings and generating RFQs and quotation comparisons, to meet efficiency metrics.• Revamped industrial system by modifying PLC and Robot programs, Panel designing, system configuration, and installation of VFD’s with configuration, sensors, HMI, and Cable termination in 45 different systems.• Optimized a network of industrial automation systems and computers, boosting system uptime by 20% and reducing user downtime by 33%.• Oversaw SCADA system to ensure that the number of failures is less than 5% of the number of system operations.• Recorded call-out responses, fault finding and repair work for clients and supervisors in service reports, logbooks, and checklists.• Handled management and documentation of corporate processes and IT-applications.• Enhanced system reliability by monitoring and problem-solving issues in production systems, resulting in 99% uptime.• Monitored system performance data, identified potential issues, and developed solutions for improvement.• Administered the Industrial Network, including Industrial Ethernet, RS232, FieldBus, and Control Net network by troubleshooting and correcting each network issue.

Bachelor Of Science - Bs, Computer Science

Higher National Diploma, National Cyber Security

Associate'S Degree, Artificial Intelligence, B

Education record

3 Year Of Diploma Of Associate Engineer, Instrumentation Technology/Technician, A1

Matric, Computer Science, B