Soldier
Current
May 2024 - Present
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Arsany Emad Email & Phone Number
Spanish speaker | Spanish instructor | Multilingual customer support specialist | Travel agent | Assistant project manager | Translator ES <> EN <> AR
at
Military service
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Spanish speaker | Spanish instructor | Multilingual customer support specialist | Travel agent | Assistant project manager | Translator ES <> EN <> AR
Location
Cairo, Egypt
Who is Arsany Emad? Overview
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Arsany Emad is listed as Spanish speaker | Spanish instructor | Multilingual customer support specialist | Travel agent | Assistant project manager | Translator ES <> EN <> AR at Military service, based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Arsany Emad.
Arsany Emad previously worked as Soldier at Military Service and Assistant Project Manager at Mps Translations. Arsany Emad holds Bachelor'S Degree, Spanish Language And Literature | Faculty Of Al- Alsun | Hispanic Philology from Ain Shams University.
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Military service
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Profile bio
About Arsany Emad
With a degree in Spanish Philology and having completed two language and culture programs in Spain, and with over two years and half of experience in the travel industry, I have honed my customer service skills while working at both Expedia Group and Destinia. As a customer service representative, I efficiently handled a high volume of calls and emails, providing exceptional service and managing reservations for flights, hotels, and packages. I am well-versed in using GDS platforms. As a Spanish instructor, I have helped students improve their language proficiency, and as an assistant project manager at MPS Translations, I worked closely with project teams to ensure the successful execution of translation projects. I actively supported project planning, resource allocation, and coordination to drive efficient workflow and meet client expectations. With strong organizational skills and attention to detail, I played a pivotal role in maintaining project schedule.
Current workplace
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5 roles
Arsany Emad work experience
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Assistant Project Manager
- Translate documents from ES <> EN <> AR- Receive translation projects via email and through our secure platform from our established clients, managing each one end to end, from capture to production, QA and delivery.- Calculate and prepare quotes for our clients based on project volume, services required and other specificities.- Preparation of files for translation- Monitor translation projects to ensure the deadline and requirements are met- Ensure full communication is kept with translators and clients regarding their projects- Ensure priority is given to the most urgent projects- Check translations before sending them to clients to make sure they meet the requirements
Mar 2024 - Apr 2024
Spanish Instructor
- Developing lesson plans.- Providing conversational classes where pronunciation and important words and phrases are taught.- Teaching writing and Spanish composition classes.- Conducting research on teaching methods, materials, and language games that can be used in class.Scheduling and preparing students for oral and written examinations.- Organizing feedback sessions with students.- Providing suggestions for further learning and scheduling intervention sessions with struggling students.- Teaching students about Spanish culture, which may include festivals, traditional food, and dress, and social conventions.- Organizing fun events where students can showcase their Spanish language skills.
Nov 2023 - Apr 2024
Travel Agent
- Plan and sell accommodations, insurance and other travel services- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations- Book transportation, make hotel reservations and collect payment/fees- Deal with occurring travel problems, complaints or refunds- B2B service with our service providers.
Oct 2022 - Apr 2024
Customer Service Representative - Expedia Account - Concentrix
- Manage Flights, Hotels, Packages, Cars and activities reservations (Modifications, Cancellations, General inquiries)- Handling calls and emails in EN & ES with our clients and providers.- Experience in GDS (Global Distribution System) as Amadues, Sabre, Farelogix (Spark & Lufthansa) and Airlines Websites.- Assist customers in the after-sales process by answering inquiries regarding their reservations and managing potential requests about travel dates, and promotional campaigns, among others.- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.- Provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way.- Handle inquiries and provide timely responses according to the company’s policy. - Ensure that the degree of satisfaction meets the customer and company needs.
Sep 2021 - Oct 2022
2 education records
Arsany Emad education
Bachelor'S Degree, Spanish Language And Literature | Faculty Of Al- Alsun | Hispanic Philology
Language And Culture Program, Spanish Language And Literature
FAQ
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What company does Arsany Emad work for?
Arsany Emad works for Military service.
What is Arsany Emad's role at Military service?
Arsany Emad is listed as Spanish speaker | Spanish instructor | Multilingual customer support specialist | Travel agent | Assistant project manager | Translator ES <> EN <> AR at Military service.
Where is Arsany Emad based?
Arsany Emad is based in Cairo, Egypt while working with Military service.
What companies has Arsany Emad worked for?
Arsany Emad has worked for Military Service, Mps Translations, Instituto Españolizate, Destinia, and Expedia Group.
How can I contact Arsany Emad?
You can use AeroLeads to view verified contact signals for Arsany Emad at Military service, including work email, phone, and LinkedIn data when available.
What schools did Arsany Emad attend?
Arsany Emad holds Bachelor'S Degree, Spanish Language And Literature | Faculty Of Al- Alsun | Hispanic Philology from Ain Shams University.
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