Arsek Arapi Email & Phone Number

London, GB

London Area, United Kingdom

Owning the relationship with compliance bodies within the parking industry such as BPA, DVLA and POPLA.Handling incoming data or SAR requests in line with GDPR requirements from both motorists and clients.Acting as the final point of escalation on cases which have escalated to independent appeal status, on the basis of compliance.Taking ownership of.

London Heathrow Airport, England, United Kingdom

Ensuring the accurate data transfer of offers information from Data Source to team tracker to enable referencing to commence.Attention to detail to ensure that all mandatory fields for the vetting process are completed.Contacting Referees by phone and email to obtain correct contact details and entering gathered information to team tracker to enable.

London, England, United Kingdom

o Responsible for auditing 4,000 couriers within our fleet across the UK. o Ensuring that we are compliant in terms for Right to Work, CBT and DL documents. o Responsible for submitting DBS checks for new hires and current couriers, reviewing anyconvictions spent or unspent and leasing with the relevant teams. o Work close with the Franchise team to ensure.

Approving and adjusting hours completed by our riders, in both, UK and Ireland. Keeping assigned areas on track for riders' fees to be processed and also looking out for and informing the area manager of unusual rider patternsAnswering rider emails.

Interviewing potential riders over the phone and screening candidates.Moving successful candidates through the application process.Fulfilling your teams daily and weekly targets for successful interviews.Representing Deliveroo as the first point of contact for potential riders.

London, United Kingdom

Handling and escalate complaints Working with Partners, Customers, Riders and Corporate Clients Dealing with Global Payment Issues Analysing Payment issues trough Stripe and Ravelin

Answering Inbound calls from RestaurantsLiaising with restaurants +- Responding to restaurant issues via email and phoneProviding feedback to relevant departments to help improve our customer experienceInvestigate and resolve escalated customer complaints and queries

Answering Inbound calls from CustomersLiaising with customers +- Responding to customer issues via email and phoneProviding feedback to relevant departments to help improve our customer experienceInvestigate and resolve escalated customer complaints and queriesQuickly assess a situation and problem solve to point of resolutionExperience working with.

Looking after the operations of the restaurant on a daily basis.Conducting daily briefings, ensuring all team members are familiar with specials of the day, a la carte menu etc.Supporting the General Manager and deputising in his absence.Responsible for Stock Control and ordering.