Arsenios Efrem Email & Phone Number

Limassol (Lemesos), Cyprus

Cyprus

• Drive the product vision to create true business value• Keep an eye on the competition and develop a leading product• Build and maintain a product backlog• Plan iterations• Write feature specifications (user stories)• Gather requirements• Host customer workshops• Present features to developers and testers• Perform refinement meetings (with devs)• Plan releases• Write release notes• Run demos, present new features• Build and maintain a product roadmap• Do market research

Cyprus, Limassol

Responsible for understanding customer’s needs through business requirements gathering. Translate requirements into Design documents for developers to begin development on customization needs. Responsible for Implementing and managing the teams for 9 Projects for various industries and various solutions:o Understand customers’ needs and suggest solutions by demonstrating based on their business needso Analyse, estimate and plan the phases based on Microsoft methodologieso Plan timelines for each phase and tasks for each membero Monitor team’s time and report to Managing Director on projects budget / costo Train new members on procedures and methodologieso Provide training to customers and consultation when neededo Host regular staffing calls with team members to re-prioritize task and stay on track

Cyprus

Responsible for Implementing and managing the teams:o Gather Requirements from customerso Analyse, estimate and plan the phases based on SAP methodologieso Plan timelines for each phase and tasks for each membero Create Financial, KPI and Product Performance reports for CFO’s

Greece

In charge of delivering outsourcing services (maintenance, operations and enhancements) for client’s SAP core systems of both Life and P&C lines of business. Main duties involved:o Manage IT Business Analysts & Developers on individual projects monitoring progress and performance (12 Direct Reports and 5 In Direct Reports)o Hosting Workshops, meeting with key business users to identify business needso Business Analysis with team members on major transformation strategieso Proactive risk and issue management on deliverableso Client reporting and communication with key stakeholders (incl. SAL’s, Metrics)o Implement agile methodologies when required (ACM Agile)

Greece

In charge of delivering outsourcing services for clients core SAP systems. Duties involved:o Leading individual projects - planning project work for self and other resources working on the project and manage these individual tasks successfully in order to meet the overall time, budget, and quality baseline parameterso Analysis and Application designs that transform business requirements into high level functional designso Reviewing phases of technical detailed design, code, and unit test producedo System and integration test executiono Knowledge transfer to junior resources throughout SDLC

Greece

Implementation of major upgrade on client’s SAP systems and MSG.PIA Application:o Workshops / meetings with business users to identify business processeso Recording requirements / meeting minutes to be approved by cliento GAP analysis for “SAP 4.7 vs SAP 6.05”o Upgrade Pre & Post-Processing tasks execution either with SAP tools or on OS levelo Maintenance of SAP Notes for raised bugso Operation of the Solution Manager for the latest SAP upgrades (ERP 6.0 and above)o Track and report project status to stakeholders

Greece

In charge of delivering outsourcing services for client’s SAP core systems. Duties involved:o Analysis and documentation business requirements with the cliento Application designs that transform requirements into high level functional designo Technical detailed design based on given application designo Structured coding following ABAP technology and client best practiceso Unit test scenarios with documented cases, data and resultso Execution of daily/ monthly/ annual operationso Leading individual projects

South Africa

Leader on the development of a new infrastructure system for Tshwane University of Technology. Tasks included:o Bug fixing and Software Quality testingo Database management in terms of design, create and routine DB backup (MySQL)o PHP training and supporto Feature-driven developmento Test-driven development using PHP Unito Support CakePHP Development Framework

Bachelor Of Technology (Btech), Information Technology (Software Development)

National Diploma, Information Technology (Software Development)