As a Product Manager, I was responsible for developing and growing the core product - a web service. Additionally, I oversaw two smaller but related areas: the Android and Desktop applications.Android and Desktop Application (Electron):- Led the release of an updated Android app and the development of the new desktop version, crafting the product roadmap and prioritizing quarterly tasks- Managed a cross-functional Scrum team (developer, designer, QA), ensuring timely task completion and conducting regular sync meetings to track progress- Collaborated closely with the support, web, and iOS teams, ensuring consistency across platforms and alignment with the overall product strategyWeb Service:- Led customer development efforts, gathering user feedback and creating a prioritized product backlog and roadmap based on client needs- Conducted churn analysis, presented reports to leadership, and addressed user pain points through increased communication, reducing churn by 7%- Collaborated with design and development teams to deliver key features based on user demands, increasing DAU by 30%- Assisted the support team with prioritizing customer requests, developing workflows for an AI-powered support assistant to streamline responses- Performed competitive analysis to identify market trends and inform strategic product decisions- Worked closely with the CPO to optimize workflows and line up the transparency of the work in WEEEK, which improved team efficiency. The number of overdue tasks fell by 25%- Collaborated with cross-functional teams, including marketing, development, support, and QA, to drive product success- Delivered over 250 product demonstrations to companies ranging from 20 to 100+ employees, assisting 30 clients in fully setting up their business processes within the service and successfully tailored implementations based on organizational structures and requirements, working closely with top management

SberGeneration is a practice-oriented program aimed at consideration of case solutions based on existing products and development of innovative solutions for the Bank.The main goal was to develop the loyalty program into an ecosystem of digital solutions for the client. We proposed a solution based on joint transactions and won the first place.In this program I was in 2 roles and performed such tasks as:Product Owner- Created value for the product- Identified over 50 tasks in the product backlog, prioritized based on discussions with the customer and market analysis.- Regularly reviewed and updated priorities to adapt them to changing requirements and product timelines.- Wrote documentation describing product goals, requirements and basic principles of workScrum Master- Fully built and established team processes in the WEEEK task manager- Conducted 3 retrospectives and more than 25 daily calls throughout- Mediated and resolved a conflict within the team

An educational project for students to improve their professional skills in the field of consultingDuring the program, we had to develop a team project for a partner company. We chose the largest betting company in Belarus - Betera. We made a New Year's CSR project related to donations.On the project I was in the role of an Analyst and performed such tasks as:- I analyzed the market and audience segmentation- Designed and evaluated the effectiveness of the CSR project- Positioned the project to fit into the existing processes of the company

Assisted in the development of the Kufar Card product with MTBank- Collected and analyzed data to guide project direction and decision-making- Developed CJM for both the bank card issuance process and website interaction- Compiled and managed workflows and product requirements in Confluence, ensuring alignment across teams- Created detailed user stories and defined persona of the product- Negotiated with SMS providers and presented the best option to the CPO based on a thorough analysis- Optimized the conversion rate during the first product launch, testing hypotheses based on CJM and user stories, leading to a 20% increase in conversion

- Consistently found 10+ leads per day on Upwork- Boosted cold sales conversion to 6.7% by optimizing outreach strategies and refining the sales pitch. - Collaborated closely with the Sales team to introduce new ideas and improve lead generation processes, driving greater efficiency and results.- Created deals on the HubSpot platform and worked in Confluence- Tested and implemented new approaches to companies and content of services offered- Maintained analysis and statistics of team successes