•Managed social media marketing campaigns across multipleplatforms such as Instagram, Facebook, and WhatsApp,driving follower growth and increasing use engagement.•Proficient in handling social media platforms and creatingvarious creatives/posts using Canva.•Implemented SMS marketing strategies for an online Ecommerce platform.•Created marketing content and performed SEO optimizationon social media accounts.•Utilized tools such as Chat GPT, Canva, Meta, Interakt,… Show more •Managed social media marketing campaigns across multipleplatforms such as Instagram, Facebook, and WhatsApp,driving follower growth and increasing use engagement.•Proficient in handling social media platforms and creatingvarious creatives/posts using Canva.•Implemented SMS marketing strategies for an online Ecommerce platform.•Created marketing content and performed SEO optimizationon social media accounts.•Utilized tools such as Chat GPT, Canva, Meta, Interakt, Jira,and Google Keyword Planner Show less

Proficient in various aspects of SEO, including on-page/offpage optimization, link building, and keyword research.•Skilled in content creation, social media optimization, andmanaging Google Ads.•Led a team of 4, providing guidance and overseeing work.•Prepared reports, utilized tools like Google My Business,Ahrefs, and improved client interaction through Basecamp.

•Conducted SEO activities including on-page and off-pageoptimization, link building, and keyword research.•Utilized tools such as Google Analytics and Screaming Frogfor SEO analysis and web analytics monitoring.•Employed tools like Ahrefs, Moz, Google Keyword Planner,HubSpot, Basecamp, Screaming Frog, SEOsite checkup, andCopymatic.ai.

Provided exceptional customer support through variouschannels, including phone, email, and live chat.•Resolved customer inquiries and issues promptly, ensuringhigh levels of customer satisfaction and retention.•Offered detailed information to customers, resulting inincreased product adoption and sales.•Maintained accurate records of customer interactions andregularly updated the customer database.