Arshaad Yousuph

Arshaad Yousuph Email and Phone Number

Who knew that #Empathy could be so disruptive? ⚡My goal is simple. To put human back into business. Open to Network & meeting great people. | Investor | Founder | Consultant | Host @ Interact RDT
sandton, gauteng, south africa
Arshaad Yousuph's Location
City of Johannesburg, Gauteng, South Africa, South Africa
About Arshaad Yousuph

Executive summary on here for more information Visit website in my biography. - I've facilitated over 5000 hours of online training to over 300+ people from all walks of life which have proven to transform peoples lives, and how they mange their operations- I am a customer journey mapping specialist & Digital Experience Designer- Over a decade in customer service including client experience design based on global best practices - I work remotely as I am able to then offer my skills across borders which makes sense for large businesses. No point in keeping a specialist in a corner office.- I love growing my quality network on Linkedin. It's not about selling, but building great relationships which just happens leads to getting connected to the right people, at the right time within the right context.- I do keynote talks on CX - I have mentored small business owners, and young people for many years. It's my way of paying forward the wisdom I have received and actioned from my mentors / leaders Thank you for your attention - pop me a message get in touch

Arshaad Yousuph's Current Company Details
Interact RDT

Interact Rdt

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Who knew that #Empathy could be so disruptive? ⚡My goal is simple. To put human back into business. Open to Network & meeting great people. | Investor | Founder | Consultant | Host
sandton, gauteng, south africa
Website:
interactrdt.com
Employees:
31
Arshaad Yousuph Work Experience Details
  • Interact Rdt
    Senior Associate
    Interact Rdt Jan 2024 - Present
    South Africa
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  • Interact Rdt
    Contractor Specialist
    Interact Rdt May 2023 - Present
    South Africa
    Client journey mapping incl Project management
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  • Authentic Insider - Customer Experience
    Founder
    Authentic Insider - Customer Experience Nov 2016 - Present
    South Africa
    Serving retailers & corporatesOffering VoC research. Qualitative Competitive Mystery Shopping. Customer Experience Audits & Design, Services offered globally.
  • Brandlove - Experience Design
    Program Administrator / Business Development
    Brandlove - Experience Design Feb 2021 - Dec 2022
    South Africa
    As a contractor, I have played an important role across many departments including:Facilitating Experience Design sprints for both customers and employees, as well as playing a vital role in consumer research and leading our certified CX training programs.
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  • Ique Repair Cradlestone
    Store Manager
    Ique Repair Cradlestone Nov 2014 - Feb 2018
    Gauteng, South Africa
    Responsible for operations.Dealt with all customer complaints, profitability, inventory management, suppliers, staff onboarding and training. Ensured an amazing customer experience with a focus on relationship building. The business has went on to out perform global brands within the same shopping centre.
  • Teledirect Bpo
    Stock Controller
    Teledirect Bpo Jan 2014 - Oct 2016
    Gauteng, South Africa
    Was responsible for managing customer inventory throughout South Africa, under ISO 9001 compliance. Developed and scaled the stores department to 3 provinces with training to stock controllers. Create concepts for the future of the department. Assisted the holding group with international courier freight on occasion.
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  • Multisat Installations
    Store Manager
    Multisat Installations Apr 2013 - Dec 2014
    South Africa
    Responsible to ensure smooth sailing of day to day operationsReporting on Cash flow Leading diverse teamsInventory Customer Service

Arshaad Yousuph Education Details

Frequently Asked Questions about Arshaad Yousuph

What company does Arshaad Yousuph work for?

Arshaad Yousuph works for Interact Rdt

What is Arshaad Yousuph's role at the current company?

Arshaad Yousuph's current role is Who knew that #Empathy could be so disruptive? ⚡My goal is simple. To put human back into business. Open to Network & meeting great people. | Investor | Founder | Consultant | Host.

What schools did Arshaad Yousuph attend?

Arshaad Yousuph attended University Of London, Brandlove Global, Facilitator School, Hyper Island, Ideo, Udemy, Ferndale High School Johannesburg, College Sa, Boston City Campus.

Who are Arshaad Yousuph's colleagues?

Arshaad Yousuph's colleagues are Lebo Somadlaka, Raúl Zakarias Cayul Torres, Kgomotsego Chiri, Laylah Esau-Stead, Lehlohnolo Marumo, Leanne Rimer, Tshitshi Ntumba.

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