Update and verify patient information at every visitAssist patients with filling out patient history forms, consent forms and payment contract formsReceive and process cash and credit card payments for medical services renderedReview patient accounts, identify delinquent accounts and collect overdue paymentsAnswer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member

Obtaining referrals and pre-authorizations as required for procedures.Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.Reviewing patient bills for accuracy and completeness, and obtaining any missing information.Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.Following up on unpaid claims within standard billing cycle time frame.Checking each insurance payment… Show more Obtaining referrals and pre-authorizations as required for procedures.Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.Reviewing patient bills for accuracy and completeness, and obtaining any missing information.Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.Following up on unpaid claims within standard billing cycle time frame.Checking each insurance payment for accuracy and compliance with contract discount.Calling insurance companies regarding any discrepancy in payments if necessaryIdentifying and billing secondary or tertiary insurances.Reviewing accounts for insurance of patient follow-up.Researching and appealing denied claims.Answering all patient or insurance telephone inquiries pertaining to assigned accounts.Setting up patient payment plans and work collection accounts.Updating billing software with rate changes.Updating cash spreadsheets, and running collection reports. Show less

Organizing the office and assisting associates to optimize processesSorting and distributing communications in a timely mannerUsing “back-office” computer systems (ERP software)Organize office and assist associates in ways that optimize proceduresSort and distribute communications in a timely mannerCreate and update records ensuring accuracy and validity of informationSchedule and plan meetings and appointmentsMonitor level of supplies and handle shortagesResolve… Show more Organizing the office and assisting associates to optimize processesSorting and distributing communications in a timely mannerUsing “back-office” computer systems (ERP software)Organize office and assist associates in ways that optimize proceduresSort and distribute communications in a timely mannerCreate and update records ensuring accuracy and validity of informationSchedule and plan meetings and appointmentsMonitor level of supplies and handle shortagesResolve office-related malfunctions and respond to requests or issuesCoordinate with other departments to ensure compliance with established policiesMaintain trusting relationships with suppliers, customers and colleaguesPerform receptionist duties when needed Show less

Support computer lab operations.Support faculty and students to use computer software and hardware.Extend appropriate procedures, respond to queries and document resolution of repetitive issues.Present on software packages and applications and develop lab templates.Respond to queries and introduce students to use of computers and peripheral equipment.Develop records of students involving in computerized instructional support.Manage laboratory… Show more Support computer lab operations.Support faculty and students to use computer software and hardware.Extend appropriate procedures, respond to queries and document resolution of repetitive issues.Present on software packages and applications and develop lab templates.Respond to queries and introduce students to use of computers and peripheral equipment.Develop records of students involving in computerized instructional support.Manage laboratory software, test materials and hardware to ensure security.Handle lab equipment to clean keyboards, monitors and disk drives.Watch lab occupants while entering and leaving lab t secure equipment.Ensure proper treatment and authorized removal of equipments.Log equipment damage and malfunctions.Capture statistical reporting information.Offer access to reference manuals and other information to users.Extend assistance towards computers and printers’ support.Clean, review and handle minor equipment maintenance to assure its operational condition. Show less

Preparing and sorting documents for data entryEntering data into database software and checking to ensure the accuracy of the data that has been inputtedResolving discrepancies in information and obtaining further information for incomplete documentsCreating data backups as part of a contingency planResponding to information requests from authorized membersTesting new database systems and software updatesComputer literacy and familiarity with various computer programs… Show more Preparing and sorting documents for data entryEntering data into database software and checking to ensure the accuracy of the data that has been inputtedResolving discrepancies in information and obtaining further information for incomplete documentsCreating data backups as part of a contingency planResponding to information requests from authorized membersTesting new database systems and software updatesComputer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)Attention to detailKnowledge of grammar and punctuationAbility to work to time constraints Show less