Syed Arshad Email & Phone Number

Dallas, Tx, Us

• Responsible for implementation, deployments, and steady state hand-off for Office 365, Exchange, Active Directory, and directory synchronization services • All Office 365 Online services deployment and troubleshooting, that includes, Exchange Online, Skype for Business Online, SharePoint Online, OneDrive for Business, Office Online Apps, Outlook Customer Manager• Responsible for ensuring technical service operations and delivery for Microsoft Exchange, Office 365 workloads, Active Directory, Azure AD and related services in the customer environment.• Supporting large enterprise Exchange Server 2016 Hybrid design, Office 365 Mail Hosting project with Proofpoint Email Security devices• Support operations of Exchange Office 365 Security and Compliance design using policies for Email, DLP, Archiving and Access• Supporting multiple Office 365 Tenants Azure AD, Azure Security and Data Access Policies across enterprise• Managing Office 365 All component like MS Teams and one drive and Yammer, planner• Email Security and brand protection Implementation using SPF, DKIM and DMARC standards working closely with the customers Information Security teams and participate in threat mitigation activities within the customers O365 tenant.• Migrated SharePoint sites to Office 365 Online using Sharegate.• Involved in managing multiples domains in Active directory, AD connect integrated organization.• Responsible for documentation of the Microsoft O365/Exchange and Messaging-computing environment.• Create DAG configuration for High Availability of mailbox databases in a cross-site configuration.• Design and implement Azure AD, Azure AD Connector, AD FS, OCS to Lync 2010 and Exchange Migrations, Migration of Exchange servers, Migration to Office 365.• Perform Scripting Administration tasks and reporting using PowerShell.• Strong knowledge of the Microsoft 365 E5 Compliance suite, specifically creating, managing, and monitoring policies required.

Austin, Texas, United States

• Responsible for Office365 infrastructure management and Level-3 operations support within the organization• Installed, configurated, and supported Microsoft Office 365.• Provided support and assistance on M365 Licensing, Retention, Mailbox Encryption, Unified Auditing, Journaling, Compliance and Email Security• Manage policies being applied to services (Exchange 2010 and 2016, O365, Active Directory, Azure Active Directory.• Responsible for O365 Support and configurations around conditional access for international laws and prepare for migration internationally.• Responsible for 3rd level user support for Azure Active Directory global environment, Active Directory, Mobile Iron, Proofpoint.• Used tools such as Office 365 security and compliance center and Proofpoint Archive to aid in legal cases and security investigations.• Installed, configured, and troubleshoot the Power Platform components (Power Apps, Power Automate, and Power BI). • Utilized PowerShell to do day to day administration and rights management.• Provide continuous guidance for end user performance with network performance metrics assessment for all the offered Office 365 workloads.• Automated Azure end user license management and offboarding procedures with PowerShell scripting.• Peer mentor for Exchange, Active Directory, and related technologies.• Management of Email Security Gateways with Cisco IronPort infrastructure for application tier relays,• Configured O365 email security settings to block suspicious emails and prevent malicious content from entering the network. • Deployed and managed O365 email security solutions, such as Advanced Threat Protection (ATP) and Exchange Online Protection• Experienced in customizing SharePoint Sites, SharePoint Lists, Features, Workflows, and Document Libraries • Developed and maintained email security incident response plans to handle potential security threats.

Austin, Texas, United States

• Created and maintained a comprehensive list of all Office 365 tenants, including email addresses, domains, and administrators.• Support, Migrate, Troubleshoot and Install Office 365 administration.• Troubleshoot all Microsoft products including - Microsoft Active Directory, Exchange, OWA, Lync, and SharePoint administration changes.• Monitored the performance of the email security gateways and implemented preventive measures.• Resolving technical issues for Microsoft online Exchange Server O365. Checking Exchange Roles and services and database status• Created MDM, MAM policies as per the client’s requirement.• Configured & managed ATP policies in Office 365• Configured conditional access in MS Azure• Implemented and configured Exchange 2013 Hybrid deployment with O365.• Worked on issues related to Exchange, assisting customers with Exchange installations. • Responsible for configuring & troubleshooting Microsoft outlook accounts. • Post Migration tasks in Office 365 (Assign Office 365 licenses to users, create an Autodiscover DNS record) Autodiscover DNS record)• Identity Access Management Setup and delegation of administration, group policy creation and modification, administration of AD, and schema changes.• Cloud\AD\ Exchange Server Enterprise account administration (modifies and manages user accounts and group permissions)• AD\Exchange account administration (modified and managed user accounts and group permissions).• Cloud Exchange calendar/shared folder permissions and delegation• AD object maintenance and troubleshooting• Supported operations of Exchange Office 365 Security and Compliance design using policies for Email, DLP, Archiving and Access• Supporting multiple Office 365 Tenants Azure AD, Azure Security and Data Access Policies across enterprise• PowerShell scripting and auditing in Azure, ADFS and Exchange Online• Creation and configuration user and groups in Azure AD.

Richardson, Texas, United States

• Support Microsoft Active Directory (group memberships, shared drives access, policies)• Support, Migrate, Troubleshoot and Install Office 365 administration.• Support on-premises Active Directory with O365 (DirSync).• Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations • Created OS images for Windows. • Installed, configured, and troubleshot Microsoft Outlook • Worked for conditional access policy in Azure Active Directory• Provided end-user remote support for windows and network related issues.• Windows 2008 Server and working with Active Directory, Group Policy, DNS, DHCP• Configuring a managing DNS, DHCP, web servers and other Active Directory Services• Responsible for ghost imaging, configuring, and deployment of Windows 7 laptops, desktops, and MAC computers- including hardware, software, and network issues, Active Directory maintenance and PC setup on domain.• Managed all Dell laptops, desktops, and servers. • Setup of Active Directory Federation Service and ADFS Proxy for the multiple authentication purposes of Office 365• End-user support, problem identification, problem resolution, and consulting experience• Troubleshot free/busy information between Office 365 and on-premises users.• Fixed synchronization errors for Active Directory, SMTP, GUID, and Immutable ID issues• Deployed administrative rights to various support groups.