Arshad Hasan

Arshad Hasan Email and Phone Number

Onboarded LinkedIn June 24 | Operational Excellence - Hexaware | Ex-Aptara & Ex-MetlifeDomain | Shared/Support Services for Telecom, BFSI, Talent Acquisition, Collections, Vendor Management & Sourcing Procurement @ Hexaware Technologies
bombay, maharashtra, india
Arshad Hasan's Location
New Delhi, Delhi, India, India
About Arshad Hasan

A competent professional with 15 years of experience in Operational Excellence with domain worked with Shared Services- Collections, Telecom, Talent, Digital Content Management/E-learning, Risk & Governance, Vendor Management, Procurement Contract Management.

Arshad Hasan's Current Company Details
Hexaware Technologies

Hexaware Technologies

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Onboarded LinkedIn June 24 | Operational Excellence - Hexaware | Ex-Aptara & Ex-MetlifeDomain | Shared/Support Services for Telecom, BFSI, Talent Acquisition, Collections, Vendor Management & Sourcing Procurement
bombay, maharashtra, india
Website:
hexaware.com
Employees:
15868
Arshad Hasan Work Experience Details
  • Hexaware Technologies
    Operational Excellence
    Hexaware Technologies Apr 2023 - Present
    India
  • Aptara Inc. (Aptara Corporation Limited)
    E-Publishing/Content/Digital Sr. Project Manager
    Aptara Inc. (Aptara Corporation Limited) Aug 2015 - Apr 2023
    Noida, Uttar Pradesh, India
    Project responsibility and accountability in terms of, Planning, Tracking , Monitoring , Controlling and Execution. Leading and managing a cross-functional team on e-learning, monitoring the allocation of resources across projects. Tracking, ensuring/managing internal/client/stakeholder delivery on time and mitigate project risks/issues. Manage scope, follow the change management process, determining appropriate revenue recognition and ensure accurate invoicing. Ensure quality and accuracy of technical approach, complying with the company’s standards and that the projects are delivered on time and in budget. Client engagement on regular basis on the status of the multiple projects & establish specific customer satisfaction standards and actively monitor client satisfaction. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery. advocate on behalf of clients and represent clients' needs as appropriate to senior management. Manage existing clients, Quality, Testing and Excellence. Participate in the design/testing. Review deliverables across all projects. Determine, rectify and verify actions to control non - conforming products. Plan and implement corrective / preventive measures for improvement
  • Metlife Gosc
    Supply Chain: Subject Matter Expert
    Metlife Gosc May 2013 - Aug 2015
    Noida, Uttar Pradesh, India
    Responsible for Vendor Management. Support vendor management activities with 3rd party software providers Supply Chain Infrastructure manages (relationship management, risk assessment reviews, enhancement / issue tracking, release management. Identify KPI or SLA by reviewing SOW, contracts and online tools such as KPI Library, Survey monkey etc. Prepare and publish scorecard for IT, Non-IT and Consulting category suppliers. Coordinating meetings with commodity managers, procurement leads and making minutes. Assist and facilitate data to procurement leads to complete the Contract compliance reviews, risk management and vendor management. Exposure to ARIBA, People Soft and P-Card. Governing suppliers to be more sustainable evaluating risk of a supplier. Conducting Carbon Disclosure Program survey for the suppliers to ensure they adhere to MetLife’s green initiative program
  • Hcl Technologies
    Sme
    Hcl Technologies Aug 2010 - May 2013
    Noida, Uttar Pradesh, India
    • Worked as a customer care executive for British Telecom business clients• Keeping a close track of product delivery for any new services to be installed at customer’s premise• Moved to a new project launched by BT known as Validation (Asset Management)• Responsible for handling complaints pertaining to charges and dispute on phone bills• Involved in cross-selling of telecom products such as broad band, calling plans to customers

Arshad Hasan Education Details

Frequently Asked Questions about Arshad Hasan

What company does Arshad Hasan work for?

Arshad Hasan works for Hexaware Technologies

What is Arshad Hasan's role at the current company?

Arshad Hasan's current role is Onboarded LinkedIn June 24 | Operational Excellence - Hexaware | Ex-Aptara & Ex-MetlifeDomain | Shared/Support Services for Telecom, BFSI, Talent Acquisition, Collections, Vendor Management & Sourcing Procurement.

What schools did Arshad Hasan attend?

Arshad Hasan attended Calcutta University, Kolkata, B.i.e.c, Project Management, Kendriya Vidyalaya.

Who are Arshad Hasan's colleagues?

Arshad Hasan's colleagues are Vijayaguru P, Farhan Khan, Sonali Behera, Fadi Aman Alla, Rushank Sambrekar, Surya Potnuru, Vasanth B.

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