Supervised network analyst and working closely with subordinates to support the county network infrastructure by working together as a team. Manage, Design, document, implement, and maintain the Stafford County Network Infrastructure including the two main Data Centers, LAN, WAN, and Wireless. Manage and oversee the projects from the start till the end. Recommendations of network equipment getting a quote from the service providers and coordinating with the County’s departments. Troubleshoot and resolve Tier 2, Tier 3, and high-level complex network issues.Provide support and work closely with Network analysts and other departments ITR to help them connect network devices, Servers, VOIP, and other critical systems for public safety to the county network.Works with Virginia State Police and Vendors to connect to the County’s Network.Working closely with all departments throughout the county including Public Safety to serve their needs and maintaining effective working relationships.Maintaining the current and accurate documentation of existing and future network infrastructure.

Design, implementation, coordination, maintenance, and upgrading of the county Network Infrastructure including LAN, WAN, VPN, and Wireless Infrastructure.Assign work assignments to lower-level employees, instruct others in work methods, and procedures, and verify the work of others.24/7/365 response to any kind of complex network-related issues.Assisted senior Network Architects in the technology modernization project.Worked with TRB (Technical Review Board) to explain the new change requests to the board members and get them approved on behalf of the Network Engineering team.Adapted standard procedures and policies for the County Network.Worked on Juniper and Cisco devices.Worked on Cisco ISE, DNAC and assisted with SDA.

Configuration, installation, maintenance, and troubleshooting of enterprise-level BroadAspect Voice Network.Monitor and identify capacity, quality, and performance issues for VoIP traffic to ensure continued, uninterrupted operation of the Voice Network.Configuration and implementation of VoIP/IP PBX systems and associated products.Supporting and configuring VoIP phone systems, including all peripheral products.Remote and on-site customer support and troubleshooting.Configuration and implementation of voice router and switches with dual ISP setup for auto-failover.Implementation and maintenance of VOIP, VPN Infrastructure, and VOIP WAN/LAN related issues.

Handling and supervising a team of Field Engineers.Activation and upgradation of all the corporate and end-user client requests regarding the DU internet, voice, and IPTV services.I have working experience in both Enterprise and Consumer Activation.Configuring different platforms, HUAWEI, Alcatel, CISCO, Ericson, Packet Front, 3COMM and WWP.Upgrading and Removing different types of policies on L2 and L3 level Switches & Routers.