Arshad Jamal Email & Phone Number

Experienced Engineering Manager with a strong background in the hospitality industry. Proven track record of providing exceptional service and creating a positive atmosphere for guest relations. Dedicated to improving guest satisfaction through effective leadership and continuous improvement initiatives.Reporting directly to the Director of Engineering or Chief Engineer, I am responsible for providing daily reports on engineering works within the hotel. I actively review guest feedback on social platforms, guest satisfaction results, and other data to identify areas of improvement. By sharing these insights with property leadership, I ensure that corrective actions are taken to enhance guest satisfaction.In addition to managing the maintenance of grounds, guest rooms, public spaces, restaurants, property vehicles, and recreational facilities, I am proficient in developing long-term plans for preventive maintenance and asset protection. I take charge of executing these plans to ensure the optimal functioning of the property.My skills extend to project management, including renovation and new construction needs. I excel in contacting contractors for bids and supervising construction projects, ensuring their timely completion within budgetary guidelines.Building positive relationships with external customers, such as city building or zoning departments, fire prevention bureaus, and vendors, is an area in which I excel. By maintaining open lines of communication, I ensure that all necessary procedures and equipment, including alarms, are understood by the fire crew.I conduct monthly property inspections to ensure that buildings and grounds are well-maintained and adequately supplied with the required furnishings. Additionally, I effectively manage parts and equipment inventory to ensure seamless operations.As a leader, I prioritize scheduling and allocating work to my team based on routine maintenance needs. I coordinate with the team to execute work effectively, maintaining high standards of quality and ensuring adherence to safety protocols. Training is a crucial aspect of my role, and I provide continuous guidance to my team through job-related activities, case studies, equipment handling, building operation health, and safety procedures.Overall, I am a results-driven Engineering Manager dedicated to providing exceptional service, maintaining high standards, and improving guest satisfaction. With a strong focus on continuous improvement and effective team management, I strive to enhance the overall performance and success of the hotel.