Arshad Khan Email & Phone Number

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

• Responsible for the management of an organization's research and development (R&D) as well as its technological needs, and several roles, including strategic planner, customer relations liaison, and overseer of infrastructure.• Restructured complete infrastructure, branches connectivity to meet the business requirements.• Conducted ISO 27001 Audit.• Provided Technical Leadership to Software Development Teams:o Worked with Complex Issues during Development & Implementation Life Cycle.o Developed Project Development Schedules and ensured software development and testing is executed as per the schedule.o Mobile apps development and UI Designing for iOS and Android.o Web services integration.o Third parties libraries integration.o Database integration.o Heading in house back-office and online system development.o Integration with CDC for Roshan Digital Account (RDA).o Integration with CDC for Shared KYC account opening.o Online onboarding with PSX and PMEX.o Work for Mobile APP development and feature enhancement.o Developed CRM integrated with back office application.o Developed Online Account Opening form for clients.

Karāchi, Sindh, Pakistan

Karachi

I.I Chundrigar Road

• Restructured complete infrastructure to meet the business requirements.• Migrated Online and Backoffice System.• Implemented IP Phones setup to all branches. • Strengthening the IT infrastructure through implementation of new technologies.• Manage the IT budgets and expenditure on hardware and software. • Recommending and implementing improvements and efficiencies. • Managing the internal & hosted network infrastructure including: firewalls, servers, switches and IP telephony.• Propose new technological & cost effective I.T. solutions according to core business requirements.• Having excellent time management, confidentiality & communication skills. • Having strong IT, commercial, planning and budgeting skills.

Hub Dam Road, Madinatul Hikmah

• Managing a team of over 25 administrative & technical staff.• Implemented and Managing CMS (Campus Management System) in Oracle 11-G.• Developed and Implemented Hospital Management System in Hamdard Hospital.• Implemented Surveillance project for Hamdard University and Hamdard Public School. • Strengthening the IT infrastructure through implementation of new technologies.• Performing routine audits of systems and software.• Manage the IT budgets and expenditure on hardware and software. • Recommending and implementing improvements and efficiencies. • Having excellent time management, confidentiality & communication skills. • Having strong IT, commercial, planning and budgeting skills.• Management of server software and associated backup routines. • To evaluate, test, advise, train and support I.T. related projects. • Procurement of IT hardware, software and maintenance products & services. • Responsible for the recruitment and training of new staff.• Writing documentation for ICT procedures, security and disaster recovery. • Maintaining documentation of changes regarding users, functions & systems. • Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.• Propose new technological & cost effective I.T. solutions according to core business requirements.

• Implemented Disaster Recovery site to restore hardware, applications and data in time to meet the needs of the business recovery.• Provided High Availability for the Core Application Servers via Virtualization on Citrix Servers.• Provided an Infrastructure for Fault-tolerant Wide-Area Network Links to meet the Business needs. • Implemented Virtual SAN for Fileserver and Replicate on the DR site.• Implemented Microsoft Active Directory & Exchange Enterprise 2013 with Windows 2008 platform.• Propose new technological & cost effective I.T. solutions according to core business requirements.• Design and implement new branches I.T. infrastructure, planning of budget.• Dealing with multiple Vendors for procurement of new Equipment’s & Annual Maintenance Contract• Conduct random remote security audits on employee’s workstations, servers, routers and Firewalls.• Participating in the Company strategy formulation exercise by providing inputs from the perspective of IT, ensuring that IT goals and objectives are incorporated in the Company strategy.• Managing ERP System (BackConnect) in Oracle 11-G, develop by Softech System.• Providing Support and Maintenance of Online Trading Applications over 8,000 Clients integrated with Pakistan Stock Exchange.• Designed & Developed in-house Software Systems for the Back Office: Provident Fund & Payroll System. Market Research Database Application. Contact Management Systems. Customer Support Management System.

Karachi

Monitoring and maintaining branch administration along with troubleshooting on multiple platforms of windows and Unix based connectivity software’s such as Phoenix allowing over 50 hosts (branches) connecting 30 ATMs throughout Pakistan on a wide area network. Moreover, my duty additionally involved maintaining of all records regarding ATM online / offline transactions, generation and submission of downtime reports, providing start and stop host to all online branches, maintaining error logs, troubleshooting network issues of online branches and performing backups of all important servers. Additionally, the world evolves towards the next generation of money transfer, SWIFT was one aspect of my employment duties involving maintaining user log records, locking and unlocking of users and performing minor troubleshooting of messages. In the above duration at the Data Center of Soneri Bank, I also monitored and handled all issues with the state-of-the-art and newly absorbed Server Room. Moreover, I additionally provided Technical support on Online Application, which involved directing system administrators of different branches through step by step troubleshooting via telephone and net meeting.