• Process back end (process application) for new terminal installation, programming and retrieval.• To coordinate with clients on all operational matters (Installation, Programming, Retrieval) to reinforce our efforts to provide them with the best service possible.• To coordinate and liaise with key clients (RHB, Alliance Bank, Maybank, HSBC and CIMB).• Responsible for document control such as filing systems, bank posform and contract document… Show more • Process back end (process application) for new terminal installation, programming and retrieval.• To coordinate with clients on all operational matters (Installation, Programming, Retrieval) to reinforce our efforts to provide them with the best service possible.• To coordinate and liaise with key clients (RHB, Alliance Bank, Maybank, HSBC and CIMB).• Responsible for document control such as filing systems, bank posform and contract document for projects/adhoc task.• Planning, coordinating and allocation of common resources for all projects.• Prepare daily and monthly reports to bank and make sure every task given has been completed with SLA (Service-level agreement).• Communicate and coordinate with internal departments.• Provide full support to the administration functions in department. Show less