Manager of QA with 13 years of experience and a highly skilled software engineering QA professional. I possess extensive experience in B2B and B2C software. I monitor and oversee the activities of the quality assurance department and staff, having developed, implemented, and maintained a robust quality system.My enriched experience includes testing Electronic Health Record (E.H.R), Money Transfer Software (MTS), Management Information System (MIS), Human Resource Information Systems (HRIS), and oomi-CRM. I've also worked on Biometric-based SIM Verification systems and E-Commerce applications, conducting both functional and non-functional testing. I actively participate in designing test cases, reviewing reports from fellow testers, and engage in daily standup meetings, coaching, and leading the QA team to achieve company quality objectives.In the realm of mobile apps, I have testing experience on both Android and IOS platforms. I specialize in developing test automation frameworks from scratch for both frontend and backend. I design and documented test automation strategies and plans, demonstrating hands-on experience in maintaining, updating, monitoring, and running scripts in CI/CD pipelines.Furthermore, I bring enriched experience in storyboarding software requirements and collaborating with clients to gather and elicit requirements through storyboarding techniques. As a testament to my expertise, I am a QA instructor on Udemy with over 9K students.