As an experienced professional with over two decades of experience in healthcare technology, project management, and team leadership, I bring a strong track record of driving operational efficiency and strategic growth. I specialize in leading diverse teams across competitive, fast-paced environments to achieve exceptional service delivery and client satisfaction.My expertise spans Data Science, Machine Learning, and Business Intelligence tools such as Python, Power BI, and Microsoft Power Automate. I leverage these skills to create innovative and cost-effective solutions that enhance competitiveness and streamline processes, saving substantial man-hours through automation. My background in managing end-to-end client relationships and overseeing large teams has consistently resulted in improved quality and productivity.In my current role as a Team Manager at Cognizant Technology Solutions, I oversee a team of 30-50 FTEs, ensuring service level agreements are met and driving process improvements through strategic initiatives. I also have a solid foundation in training and development, having designed and implemented training programs that enhance team skills and operational efficiency.I am passionate about combining technical expertise with strategic insight to help organizations meet their critical business goals. I am continually expanding my knowledge, currently pursuing a QUALIFI Level 7 Diploma in Health and Social Care, to stay at the forefront of industry advancements.