Arshan Kika

Arshan Kika Email and Phone Number

Technical Analyst II at BA Continuum India Pvt. Ltd. @
Arshan Kika's Location
Mumbai, Maharashtra, India, India
Arshan Kika's Contact Details

Arshan Kika work email

Arshan Kika personal email

n/a
About Arshan Kika

Arshan Kika is a Technical Analyst II at BA Continuum India Pvt. Ltd. at BA Continuum India Pvt. Ltd.. He possess expertise in banking, team management, requirements analysis, risk management, relationship management and 23 more skills. Colleagues describe him as "Arshan and very oriented person i have met. He has a very good knowledge about the process and he leaves his mark where he goes. It is nice working with Arshan. If given an opportunity i would always like working with Arshan." and "I have been working with Arshan over the past 6 to 8 months and have found him to be a hard worker that is eager to learn new tricks on complex processes. He is very approachable and has a great idea on when he needs help."

Arshan Kika's Current Company Details
BA Continuum India Pvt. Ltd.

Ba Continuum India Pvt. Ltd.

Technical Analyst II at BA Continuum India Pvt. Ltd.
Arshan Kika Work Experience Details
  • Ba Continuum India Pvt. Ltd.
    Sr. Software Engineer
    Ba Continuum India Pvt. Ltd. Mar 2021 - Present
    Mumbai, Maharashtra, India
    I am a part of the Knowledge Management team, having an esteemed work profile of a Knowledge Author. I have started my new position in March, 2021.
  • Ba Continuum India Pvt. Ltd.
    Sr. Tech Associate - Incident Management & Triage At Ba Continuum India
    Ba Continuum India Pvt. Ltd. Jan 2019 - Mar 2021
    Mumbai Area, India
    I have been recently promoted to a Sr. Tech Associate position in the Incident Management & Triage team. There is a lot to learn in this profile, giving me an exposure to handling critical incidents and managing reporting on a daily basis.
  • Bank Of America
    Tech Associate - Incident Management & Triage At Ba Continuum India
    Bank Of America Jul 2017 - Mar 2021
    Mumbai, Maharashtra, India
    I am a part of the Incident Management & Triage team, where we are responsible for triage and communication for various client facing issues. It is a challenging profile, as we need to be alert at all times.
  • Bank Of America
    Tech Associate - Platform Support (Ai & Cs)
    Bank Of America Feb 2016 - Jun 2017
    Mumbai Area, India
  • Bank Of America
    Tech Associate - Application L2 Support - Imaging, Ioriginate And Lenderoffice
    Bank Of America Jul 2012 - Jan 2016
    Mumbai, Maharashtra, India
  • Bank Of America
    Tech Associate - Knowledge Management
    Bank Of America Feb 2009 - Jun 2012
    Saki Naka, Andheri (East), Mumbai
    I was a part of the Knowledge Management team, that was responsible for creating, updating and deleting articles that were published for providing ready solutions to the employees of Bank Of America worldwide.
  • Wipro Bpo
    Customer Service Analyst (Csa)
    Wipro Bpo Oct 2005 - Jan 2006
  • Greenpeace Envt. Trust
    Environment Protection Advisor
    Greenpeace Envt. Trust Jul 2005 - Sep 2005
    I was entrusted with the role of an Environment Protection Advisor. My job was to raise awareness among the general public on the environment and health hazards that are prevailing across India and other countries and the measures that can be taken to prevent or stop them from spreading further. I was working in a team of 12 advisors and it was a field job.

Arshan Kika Skills

Banking Team Management Requirements Analysis Risk Management Relationship Management Requirements Gathering Call Centers Change Management Team Leadership Customer Service Business Analysis Service Delivery It Service Management Leadership Bpo Analysis Crm Training Customer Experience Project Management Customer Satisfaction Teamwork Service Level Agreements Business Process Improvement Performance Management Incident Management Team Building Information Technology

Arshan Kika Education Details

  • B.J.C.C.I., Charni Road
    B.J.C.C.I., Charni Road
    English
  • Christ Church, Byculla
    Christ Church, Byculla
    English

Frequently Asked Questions about Arshan Kika

What company does Arshan Kika work for?

Arshan Kika works for Ba Continuum India Pvt. Ltd.

What is Arshan Kika's role at the current company?

Arshan Kika's current role is Technical Analyst II at BA Continuum India Pvt. Ltd..

What is Arshan Kika's email address?

Arshan Kika's email address is ar****@****ica.com

What schools did Arshan Kika attend?

Arshan Kika attended B.j.c.c.i., Charni Road, Christ Church, Byculla.

What are some of Arshan Kika's interests?

Arshan Kika has interest in Children, Civil Rights And Social Action, Environment, Human Rights, Animal Welfare.

What skills is Arshan Kika known for?

Arshan Kika has skills like Banking, Team Management, Requirements Analysis, Risk Management, Relationship Management, Requirements Gathering, Call Centers, Change Management, Team Leadership, Customer Service, Business Analysis, Service Delivery.

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