F&B Associate - Specializing in In Room Dining Services, My Key roles and responsibilities included : 1. Order Taking: Receive and accurately record food and beverage orders from guests.2. Communication: Coordinate with kitchen and bar staff to ensure timely preparation and delivery of orders to guest rooms.3. Customer Service: Provide excellent service by addressing guest inquiries, suggesting menu items, and accommodating special requests.4. Upselling: Recommend additional menu items or promotions to enhance guest experience and increase revenue.5. Payment Processing: Process guest payments and ensure accuracy in billing procedures.6. Cleanliness: Maintain cleanliness of service areas, including dining trays, carts, and equipment.7. Record Keeping: Keep detailed records of orders, preferences, and guest feedback.8. Teamwork: Collaborate with colleagues in the kitchen, bar, and other departments to ensure smooth service operations.9. Safety and Compliance: Adhere to food safety standards, hygiene regulations, and hotel policies.10.Problem Resolution: Address any guest concerns or issues promptly and professionally.

As a business Associate my key responsibilities included : 1)Assisting in client communication and relationship management.2)Supporting the brokerage team in preparing contracts, agreements, and other documentation.3)Participating in negotiations with clients and suppliers to secure favorable deals.4)Monitoring inventory levels and coordinating logistics for perishable and imperishable goods.5)Assisting in marketing efforts to promote brokerage services and products.6)Collaborating with cross-functional teams to ensure smooth business operation.7)Providing administrative support as needed, such as scheduling meetings and maintaining records.8)Learning and adapting to the dynamic nature of the business environment to contribute effectively to the team's success.9)Maintaining the book keeping & track record of expenses spend on each business tour.These responsibilities would have provided valuable hands-on experience in various aspects of business management, including sales, marketing, finance, and operations.

Production Agent at Wipro Powai..Working as an Production Agent under CSR for SQ Airlines by Wipro at Powai where we solve the queries of customers regarding Ticket Reservation, Ticket Cancellation and much more• L1 handling Email queries of Passengers traveling with Singapore Airlines in regards with Failed booking, rebooking, Adding up additional service based on passenger fare types through Amadeus Software manually as well as through Cryptic entries, Krisflyer loyalty Membership Programme additionally handling basic and advanced complaint queries of Passengers travelling with Singapore Airlines and helping them to resolve out their concern

• Trained at one of the most finest restaurant of the Westin Powai Lake named as "The Lake view cafe" in the post covid period of the first quarter of 2021